Important note: REMU Microfinance Bank Limited rebranded to Key Microfinance Bank (KMB) in December 2018 as part of a move to give it a more national outlook. In February 2022, LOLC Mauritius Holdings Limited (part of Sri Lanka’s LOLC Group) acquired a 73.2% majority stake in the bank. Any current search for “REMU” should be understood as referring to Key Microfinance Bank.
Head Office
- Location: Finance House, 14th Floor, Loita Street, Nairobi
- Postal Address: P.O. Box 20833 – 00100, Nairobi
- Telephone: +254 20 2214483 / 2215384 / 2215387/8/9, 0733 554555, 0724 449288, 0733 553555
- Email: [email protected] (legacy) — current bank uses its own contact form via keymicrofinancebank.com
- Website: www.keymicrofinancebank.com
Branches
Head Office / Nairobi (Loita Street) Branch
- Location: 14th Floor, Finance House, Loita Street, Nairobi CBD
- Contacts: +254 724 449288, +254 733 553555, 020 2214483
Meru Branch
- Location: Meru town
- Contacts: via head office lines
Maua Branch
- Location: Maua town
- Contacts: via head office lines
Note: Only the head office is based in Nairobi; Meru and Maua branches are outside the Nairobi metro area but are included here for completeness of the bank’s full network.
Operating Hours
| Day | Hours |
|---|---|
| Monday – Friday | 8:00 AM – 5:00 PM |
| Saturday | Closed / limited (varies by branch — confirm directly) |
| Sunday | Closed |
Key Microfinance Bank’s official phone support operates Monday to Friday, 8:00 AM to 5:00 PM.