Integrated Facility Management
Premium Integrated Facility Management Company in Nairobi, Kenya
We deliver reliable, end-to-end facility solutions that keep your buildings efficient, safe and presentable — from technical maintenance to everyday upkeep.
- Nairobi-wide coverage & rapid response
- Certified technicians & compliant processes
- One contract for Hard + Soft FM
All Services
One-Stop Provider For Integrated Facility Management
Bestcare delivers expert hard and soft facility management across Nairobi and Kenya — from HVAC and electrical work to professional cleaning, pest control, and security.
Hard Facility Management
The technical backbone of your property — installed, maintained and repaired by certified specialists.
HVAC Maintenance
Complete heating, ventilation, and air conditioning system maintenance, repair, and optimisation.
- AC servicing & regassing
- Duct cleaning & inspection
- Thermostat calibration
- Compressor repair
- Filter replacement
- Ventilation system upkeep
Electrical & Plumbing
Expert electrical installations, repairs, and plumbing ensuring safe, efficient facility operation.
- Wiring inspection & repair
- Socket & switch replacement
- Pipe leak detection & repair
- Drainage unblocking
- Fixture & fitting installation
- Circuit breaker upgrades
Generator Maintenance
On-site fault diagnosis, servicing and repair for backup power generators.
- Fault diagnosis & repair
- Oil & filter changes
- Battery testing & replacement
- Load bank testing
- ATS servicing
- Fuel system checks
Building Maintenance
Preventive and corrective maintenance for all building systems, ensuring longevity and performance.
- Structural inspections
- Façade & wall repairs
- Waterproofing services
- Roof upkeep & repair
- Joinery & carpentry fixes
- Preventive maintenance scheduling
Appliance Repair
Washing machines, refrigerators, cookers, ovens, dishwashers and TVs — expert repair for all brands.
- Washing machine repair
- Fridge & freezer repair
- Cooker & oven servicing
- Dishwasher repair
- TV & electronics repair
- Microwave repair
Renovations & Maintenance
Home renovations, roof repairs, tiling, flooring, painting, hard floor repairs and swimming pool repairs.
- Interior & exterior painting
- Tiling & flooring work
- Roof repairs
- Swimming pool repairs
- Partitioning & drywalling
- General handyman services
Repairs & Restorations
Get your residential and commercial property fixed and restored, on a periodic basis or after a destructive event.
- Fire damage restoration
- Water damage repair
- Mould remediation
- Structural patch-up work
- Post-incident clean-up
- Cosmetic refinishing
Fire Safety Systems
Fire safety equipment and system upkeep for homes, offices and commercial premises.
- Extinguisher servicing
- Smoke detector testing
- Fire alarm inspection
- Sprinkler system maintenance
- Emergency lighting checks
- Fire drill support
Lift & Elevator Service
Routine servicing and repairs to keep lifts and elevators running safely.
- Routine safety inspections
- Cable & pulley checks
- Door mechanism repair
- Emergency button testing
- Control panel servicing
- Safety certification support
Soft Facility Management
The day-to-day services that keep spaces clean, safe, secure and pleasant to be in.
Professional Cleaning
Professional janitorial and deep cleaning for offices, commercial spaces, and residences.
- Office deep cleaning
- Post-construction clean-up
- Upholstery cleaning
- Floor scrubbing & polishing
- Sanitisation services
- Move-in / move-out cleaning
Pest Control & Fumigation
Fumigation and pest removal for homes, farms and businesses — from bed bugs and rodents to termites.
- Bed bug treatment
- Rodent control
- Termite treatment
- Cockroach fumigation
- Mosquito control
- Pre-tenancy fumigation
Security Management
Comprehensive security solutions including access control, CCTV, and trained security personnel.
- CCTV installation & monitoring
- Access control systems
- Trained security guards
- Alarm system setup
- Perimeter security
- Security audits
Landscaping & Grounds
Professional grounds maintenance, landscaping design, and horticultural services.
- Lawn mowing & care
- Garden design
- Tree & hedge trimming
- Irrigation system setup
- Flower bed maintenance
- Grounds clean-up
Carpet & Upholstery
Professional steam cleaning and stain removal for carpets, rugs, sofas and all upholstered furniture.
- Steam carpet cleaning
- Sofa & upholstery cleaning
- Stain & odour removal
- Rug cleaning
- Mattress cleaning
- Curtain cleaning
Window Cleaning
Streak-free window cleaning for residential and commercial properties, including high-rise buildings.
- Interior & exterior windows
- High-rise window cleaning
- Glass partition cleaning
- Skylight cleaning
- Frame & sill wiping
- Streak-free finishing
Locksmith Services
Professional locksmith and safe-unlocking services for residential and commercial security needs.
- Lock installation & repair
- Safe unlocking
- Key duplication
- Lock rekeying
- Emergency lockout response
- Door hardware upgrades
Waste Management
Reliable waste collection and disposal for homes and commercial premises.
- Routine waste collection
- Recycling services
- Bin provision & maintenance
- Hazardous waste disposal
- Bulk waste removal
- Compost management
Facility Staffing
Trained on-site staff for cleaning, reception and day-to-day facility support.
- Cleaning staff placement
- Reception & front desk staff
- Security personnel placement
- Groundskeeping staff
- Temporary staffing
- Staff supervision & training
Book a Service Now!
Get a free, no-obligation quote today. Available 7 days a week.
Who We Serve
Built for Homes and Businesses Alike
Whether you're managing one household or a national portfolio, Bestcare tailors its facility management approach to fit.
Residential Care
Dependable home upkeep — from a single cleaning visit to full-time facility care for your household.
- Weekly, bi-weekly or one-off home cleaning
- Residential pest control — bed bugs, rodents, termites & more
- Appliance repair for washing machines, fridges, cookers & TVs
- Gardening, landscaping & small renovation work
- Move-in / move-out and Airbnb turnover cleaning
Commercial & Industrial Solutions
Accountable, SLA-driven facility management for offices, retail, hospitality and manufacturing sites.
- SLA & KPI-aligned maintenance contracts
- Dedicated account manager & monthly reporting
- Industrial-grade pest control, HVAC & compliance audits
- Facility staffing — reception, cleaning & security teams
- 24/7 emergency response for multi-site operations
Why Bestcare
Reliability You Can Measure.
Over 25 years of B2B expertise, 2,000+ vetted professionals, and 1,500+ monthly customers across every sector — Bestcare is Kenya's most trusted facility management partner.
Same- & Next-Day Visits
7-days-a-week availability. We're here when you need us, including weekends and public holidays.
Fixed Price & Instant Quotes
No surprises. Get fixed-price, no-obligation quotes instantly — transparent pricing from the start.
Dedicated & Insured Specialists
Fully certified, insured service specialists dedicated to your account and property.
No Contracts for Regular Services
Enjoy regular services with no long-term contract commitment. Flexibility built for you.
Manage Bookings Online
Easily manage, reschedule, or update your bookings through our online portal anytime.
100% Satisfaction Guarantee
Not happy? We'll come back and fix it at no extra charge. Your satisfaction is our promise.
Extra Perks with Bestcare Club
Join the Bestcare Club for exclusive member discounts, priority booking, and special offers.
Fully Certified & Accredited
All service providers are fully certified and accredited, maintaining international standards.
Service Packages
A Facility Package for Every Kind of Property
Pick the tier that matches your property type. Every package includes Bestcare's 100% satisfaction guarantee — call for a tailored, no-obligation quote.
Homes & Apartments
Residential
KSh 3,500 /visit
Ideal for private homes, apartments, and short-let units that need reliable, flexible upkeep.
- Weekly or bi-weekly cleaning visits
- Basic pest control inspection
- Appliance troubleshooting call-out
- Same-day emergency response
- One dedicated home care specialist
Most Popular
Offices & Retail
Commercial
KSh 15,000 /month
Built for offices, retail spaces, and hospitality venues that need consistent, accountable FM.
- Daily office cleaning & sanitisation
- Quarterly pest control & fumigation
- HVAC servicing & upkeep
- 24/7 emergency response line
- Dedicated account manager
- Monthly service reports
Warehouses & Plants
Industrial
Custom /quote
Full-scale hard & soft FM for manufacturing plants, warehouses, and large industrial sites.
- Full-site hard & soft FM coverage
- Scheduled preventive maintenance
- Industrial-grade pest & waste control
- SLA & KPI performance reporting
- On-site rapid-response team
- Compliance & safety audits
Accreditations & Licensing
Fully Licensed & Regulatory Compliant Partner
Bestcare Facilities Management operates in full compliance with Kenya's governing bodies, giving you assurance that every service meets the highest legal, environmental, and safety standards.
NEMA
National Environment Management Authority
KRA
Kenya Revenue Authority
NCA
National Construction Authority
WRMA
Water Resource Management Authority
NTSA
National Transport and Safety Authority
Testimonials
What Our Clients Say
A well-rounded home services partner I would recommend to anyone. Bestcare is run by a team that knows how to internalise and act on their clients' needs — they will exceed your expectations!
Ramona Mwai
Exceptional service from start to finish! The team was professional, punctual, and paid attention to every detail. They transformed my space and made the entire process stress-free. Highly recommended!
David Kimani
Best decision I made was choosing this service! They handled everything with care and expertise. The staff was friendly, efficient, and went above and beyond. My home has never looked better.
Sarah Wanjiru
FAQ
Frequently Asked Questions
Still have questions? Our team is here to help — reach out for more on our facility management services.
What is facilities management?
Facilities management involves coordinating and managing the physical workplace, including maintenance, cleaning, security, and other support services to ensure the smooth operation of an organisation.
Do you provide facilities maintenance services?
Yes, Bestcare offers comprehensive facilities maintenance including plumbing, electrical repairs, HVAC servicing, handyman services, and preventive maintenance programmes for residential and commercial properties.
How do you ensure consistent quality in your services?
We maintain quality through trained and certified staff, regular supervision, quality control inspections, customer feedback systems, and adherence to international facility management standards.
Do you provide bespoke facilities management solutions?
Absolutely. We customise our services to meet your specific needs, whether you require single services or comprehensive facility management packages tailored to your property type and requirements.
What makes Bestcare a leading facilities management provider?
Our commitment to quality, experienced professionals, 7-day availability, competitive pricing, comprehensive service range, and proven track record across Nairobi and Kenya set us apart in the industry.
Do you offer emergency services?
Yes, we provide 24/7 emergency services including plumbing repairs, locksmith services, exhauster services, and urgent maintenance to address unexpected facility issues promptly.
What areas do you serve in Kenya?
We serve Nairobi and surrounding areas including Kiambu, Machakos, Kajiado, and other regions across Kenya. Contact us to confirm service availability in your specific location.
How much do your services cost?
Pricing varies based on service type, property size, and specific requirements. We offer competitive rates and provide free, detailed quotations after assessing your needs.
Do you offer maintenance contracts?
Yes, we offer flexible monthly, quarterly, and annual maintenance contracts that include scheduled servicing, priority response, and discounted rates for ongoing facility management needs.
Are your staff trained and certified?
All our technicians and service staff are professionally trained, certified, and experienced in their respective fields. We conduct regular training to ensure service excellence.
What cleaning services do you provide?
We offer deep cleaning, regular cleaning, carpet cleaning, window cleaning, post-construction cleaning, and specialised sanitisation services for homes, offices, and commercial spaces.
Book a Service Now!
Professional facility management solutions, 7 days a week across Kenya.
Get In Touch
Let's Talk About Your Facility.
Reach us directly, or drop by our Westlands office — we're available 7 days a week for quotes and emergency call-outs.
- Call or WhatsApp: 0709 004 600
- info@bestcareservices.co.ke
- Mpaka Plaza, Mpaka Road, Westlands, Nairobi