- Hard & Soft FM
- Homes & Businesses
- Free quotations
All Services
One-Stop Provider For Integrated Facility Management
Bestcare delivers expert hard and soft facility management across Nairobi and Kenya — from HVAC and electrical work to professional cleaning, pest control, and security. Switch tabs to browse each category.
Hard Facility Management
The technical backbone of your property — installed, maintained and repaired by skilled specialists.
HVAC Maintenance
Complete heating, ventilation, and air conditioning system maintenance, repair, and optimisation.
- AC servicing & regassing
- Duct cleaning & inspection
- Thermostat calibration
- Compressor repair
- Filter replacement
- Ventilation system upkeep
Electrical & Plumbing
Expert electrical installations, repairs, and plumbing ensuring safe, efficient facility operation.
- Wiring inspection & repair
- Socket & switch replacement
- Pipe leak detection & repair
- Drainage unblocking
- Fixture & fitting installation
- Circuit breaker upgrades
Generator Maintenance
On-site fault diagnosis, servicing and repair for backup power generators.
- Fault diagnosis & repair
- Oil & filter changes
- Battery testing & replacement
- Load bank testing
- ATS servicing
- Fuel system checks
Building Maintenance
Preventive and corrective maintenance for all building systems, ensuring longevity and performance.
- Structural inspections
- Façade & wall repairs
- Waterproofing services
- Roof upkeep & repair
- Joinery & carpentry fixes
- Preventive maintenance scheduling
Appliance Repair
Washing machines, refrigerators, cookers, ovens, dishwashers and TVs — expert repair for all brands.
- Washing machine repair
- Fridge & freezer repair
- Cooker & oven servicing
- Dishwasher repair
- TV & electronics repair
- Microwave repair
Renovations & Maintenance
Home renovations, roof repairs, tiling, flooring, painting, hard floor repairs and swimming pool repairs.
- Interior & exterior painting
- Tiling & flooring work
- Roof repairs
- Swimming pool repairs
- Partitioning & drywalling
- General handyman services
Repairs & Restorations
Get your residential and commercial property fixed and restored, on a periodic basis or after a destructive event.
- Fire damage restoration
- Water damage repair
- Mould remediation
- Structural patch-up work
- Post-incident clean-up
- Cosmetic refinishing
Fire Safety Systems
Fire safety equipment and system upkeep for homes, offices and commercial premises.
- Extinguisher servicing
- Smoke detector testing
- Fire alarm inspection
- Sprinkler system maintenance
- Emergency lighting checks
- Fire drill support
Lift & Elevator Service
Routine servicing and repairs to keep lifts and elevators running safely.
- Routine safety inspections
- Cable & pulley checks
- Door mechanism repair
- Emergency button testing
- Control panel servicing
- Safety certification support
Soft Facility Management
The day-to-day services that keep spaces clean, safe, secure and pleasant to be in.
Professional Cleaning
Professional janitorial and deep cleaning for offices, commercial spaces, and residences.
- Office deep cleaning
- Post-construction clean-up
- Upholstery cleaning
- Floor scrubbing & polishing
- Sanitisation services
- Move-in / move-out cleaning
Pest Control & Fumigation
Fumigation and pest removal for homes, farms and businesses — from bed bugs and rodents to termites.
- Bed bug treatment
- Rodent control
- Termite treatment
- Cockroach fumigation
- Mosquito control
- Pre-tenancy fumigation
Security Management
Comprehensive security solutions including access control, CCTV, and trained security personnel.
- CCTV installation & monitoring
- Access control systems
- Trained security guards
- Alarm system setup
- Perimeter security
- Security audits
Landscaping & Grounds
Professional grounds maintenance, landscaping design, and horticultural services.
- Lawn mowing & care
- Garden design
- Tree & hedge trimming
- Irrigation system setup
- Flower bed maintenance
- Grounds clean-up
Carpet & Upholstery
Professional steam cleaning and stain removal for carpets, rugs, sofas and all upholstered furniture.
- Steam carpet cleaning
- Sofa & upholstery cleaning
- Stain & odour removal
- Rug cleaning
- Mattress cleaning
- Curtain cleaning
Window Cleaning
Streak-free window cleaning for residential and commercial properties, including high-rise buildings.
- Interior & exterior windows
- High-rise window cleaning
- Glass partition cleaning
- Skylight cleaning
- Frame & sill wiping
- Streak-free finishing
Locksmith Services
Professional locksmith and safe-unlocking services for residential and commercial security needs.
- Lock installation & repair
- Safe unlocking
- Key duplication
- Lock rekeying
- Emergency lockout response
- Door hardware upgrades
Waste Management
Reliable waste collection and disposal for homes and commercial premises.
- Routine waste collection
- Recycling services
- Bin provision & maintenance
- Hazardous waste disposal
- Bulk waste removal
- Compost management
Facility Staffing
Trained on-site staff for cleaning, reception and day-to-day facility support.
- Cleaning staff placement
- Reception & front desk staff
- Security personnel placement
- Groundskeeping staff
- Temporary staffing
- Staff supervision & training
Book a Service Now!
Get a free, no-obligation quote today. Available 7 days a week.
Who We Serve
Built for Homes and Businesses Alike
Whether you're managing one household or a national portfolio, Bestcare tailors its facility management approach to fit.
Residential Care
Dependable home upkeep — from a single cleaning visit to full-time facility care for your household.
- Weekly, bi-weekly or one-off home cleaning
- Residential pest control — bed bugs, rodents, termites & more
- Appliance repair for washing machines, fridges, cookers & TVs
- Gardening, landscaping & small renovation work
- Move-in / move-out and Airbnb turnover cleaning
Commercial & Industrial Solutions
Reliable, well-organised facility management for offices, retail, hospitality and manufacturing sites.
- Maintenance contracts tailored to your site
- A clear point of contact & regular service reporting
- Pest control, HVAC & compliance support for larger sites
- Facility staffing — reception, cleaning & security teams
- Emergency call-out support for multi-site operations
Why Bestcare
Reliability You Can Count On.
Experienced teams, clear communication and dependable follow-through — a facility management partner built around the needs of your property.
Prompt, Flexible Scheduling
We aim to schedule visits quickly, subject to availability, including weekends where we can.
Clear, Upfront Quotes
Request a free, no-obligation quote and we will explain the pricing before any work begins.
Trained Specialists
Skilled service specialists matched to your property and the job at hand.
Flexible Service Options
Choose one-off visits or scheduled plans that fit your property and budget.
Easy Booking
Call, WhatsApp or email us to book, reschedule or update your service.
Your Satisfaction Matters
If something is not right, tell us and we will work with you to put it right.
Tailored Service Plans
Ask about recurring packages designed around your property and routine.
Safety & Compliance Focus
We follow recognised safety practices and the regulations that apply to each service.
Service Packages
A Facility Package for Every Kind of Property
Pick the tier that matches your property type. Call or request a quote for a tailored, no-obligation price for your property.
Residential
FromKSh 3,500/visit
Ideal for private homes, apartments, and short-let units that need reliable, flexible upkeep.
- Weekly or bi-weekly cleaning visits
- Basic pest control inspection
- Appliance troubleshooting call-out
- Emergency call-out support
- A familiar home care specialist where possible
Commercial
FromKSh 15,000/month
Built for offices, retail spaces, and hospitality venues that need consistent, accountable FM.
- Daily office cleaning & sanitisation
- Quarterly pest control & fumigation
- HVAC servicing & upkeep
- Emergency response line
- Account manager support
- Monthly service reports
Industrial
Customquote
Full-scale hard & soft FM for manufacturing plants, warehouses, and large industrial sites.
- Full-site hard & soft FM coverage
- Scheduled preventive maintenance
- Industrial-grade pest & waste control
- Performance reporting
- On-site response support
- Compliance & safety audit support
Prices are indicative starting points. Your final quote depends on property size, scope and frequency.
Compliance & Regulation
Working Within Kenya's Regulatory Framework
Our services touch the requirements of several Kenyan authorities. These are the bodies most relevant to our work — ask us for the licences and registrations that apply to your project.
Our Approach
What You Can Expect From Us
Clear Communication
We listen first, explain the scope and pricing clearly, and keep you updated from your first call to the completion of the job.
Respectful, Tidy Work
Our teams aim to work safely, respect your time and property, and leave the work area clean when the job is done.
Support After the Job
If something does not look right after a visit, let us know and we will work with you to put it right.
FAQ
Frequently Asked Questions
Still have questions? Our team is here to help — reach out for more on our facility management services.
Facilities management involves coordinating and managing the physical workplace, including maintenance, cleaning, security, and other support services to ensure the smooth operation of an organisation.
Yes, Bestcare offers comprehensive facilities maintenance including plumbing, electrical repairs, HVAC servicing, handyman services, and preventive maintenance programmes for residential and commercial properties.
We maintain quality through trained staff, regular supervision, quality-control checks and customer feedback, and we follow recognised facility management and safety practices.
Absolutely. We customise our services to meet your specific needs, whether you require single services or comprehensive facility management packages tailored to your property type and requirements.
We combine a focus on quality, experienced professionals, flexible scheduling, clear pricing and a wide service range, so one team can look after your property across Nairobi and beyond.
Yes, we offer emergency call-outs for urgent issues such as plumbing repairs, locksmith services, exhauster services and general maintenance. Call us to confirm availability for your location and time.
We serve Nairobi and surrounding areas including Kiambu, Machakos, Kajiado, and other regions across Kenya. Contact us to confirm service availability in your specific location.
Pricing varies based on service type, property size, and specific requirements. We aim to keep pricing fair and clear, and we provide free quotations after understanding your needs.
Yes, we offer flexible monthly, quarterly and annual maintenance plans that include scheduled servicing and prioritised scheduling. Terms and rates are agreed in your quotation.
Our technicians and service staff are trained for their roles and experienced in their fields. We provide guidance and refresher training to help maintain service quality.
We offer deep cleaning, regular cleaning, carpet cleaning, window cleaning, post-construction cleaning, and specialised sanitisation services for homes, offices, and commercial spaces.
Book a Service Now!
Professional facility management solutions for homes and businesses across Nairobi and beyond.
Blog Posts & Updates
See Our Latest Posts
Read about more services we provide in Nairobi and other places across the country.
Get In Touch
Let's Talk About Your Facility.
Reach us directly, or drop by our Westlands office — we're available 7 days a week for quotes and emergency call-outs.
Mpaka Plaza, Mpaka Road, Westlands, Nairobi
Open in Google MapsHard and soft facility management for homes and businesses across Nairobi and Kenya — cleaning, pest control, HVAC, security and many more services.