Integrated Facility Management

Premium Integrated Facility Management Company in Nairobi, Kenya

We deliver reliable, end-to-end facility solutions that keep your buildings efficient, safe and presentable — from technical maintenance to everyday upkeep.

  • Nairobi-wide coverage & rapid response
  • Certified technicians & compliant processes
  • One contract for Hard + Soft FM
4.8/5 113 reviews
  • 25+ yrs experience
  • 1,500+ Active clients
  • 25 branches
Bestcare facilities team reviewing an integrated facility management plan in Nairobi
4.8 Rating (113 Reviews) 25+ Yrs Experience 1,500+ Active Clients 2,000+  Professionals 25 Branches Nationwide

All Services

One-Stop Provider For Integrated Facility Management

Bestcare delivers expert hard and soft facility management across Nairobi and Kenya — from HVAC and electrical work to professional cleaning, pest control, and security. Switch tabs to browse each category.

Hard Facility Management

The technical backbone of your property — installed, maintained and repaired by certified specialists.

HVAC Maintenance

Complete heating, ventilation, and air conditioning system maintenance, repair, and optimisation.

  • AC servicing & regassing
  • Duct cleaning & inspection
  • Thermostat calibration
  • Compressor repair
  • Filter replacement
  • Ventilation system upkeep
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Electrical & Plumbing

Expert electrical installations, repairs, and plumbing ensuring safe, efficient facility operation.

  • Wiring inspection & repair
  • Socket & switch replacement
  • Pipe leak detection & repair
  • Drainage unblocking
  • Fixture & fitting installation
  • Circuit breaker upgrades
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Generator Maintenance

On-site fault diagnosis, servicing and repair for backup power generators.

  • Fault diagnosis & repair
  • Oil & filter changes
  • Battery testing & replacement
  • Load bank testing
  • ATS servicing
  • Fuel system checks
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Building Maintenance

Preventive and corrective maintenance for all building systems, ensuring longevity and performance.

  • Structural inspections
  • Façade & wall repairs
  • Waterproofing services
  • Roof upkeep & repair
  • Joinery & carpentry fixes
  • Preventive maintenance scheduling
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Appliance Repair

Washing machines, refrigerators, cookers, ovens, dishwashers and TVs — expert repair for all brands.

  • Washing machine repair
  • Fridge & freezer repair
  • Cooker & oven servicing
  • Dishwasher repair
  • TV & electronics repair
  • Microwave repair
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Renovations & Maintenance

Home renovations, roof repairs, tiling, flooring, painting, hard floor repairs and swimming pool repairs.

  • Interior & exterior painting
  • Tiling & flooring work
  • Roof repairs
  • Swimming pool repairs
  • Partitioning & drywalling
  • General handyman services
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Repairs & Restorations

Get your residential and commercial property fixed and restored, on a periodic basis or after a destructive event.

  • Fire damage restoration
  • Water damage repair
  • Mould remediation
  • Structural patch-up work
  • Post-incident clean-up
  • Cosmetic refinishing
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Fire Safety Systems

Fire safety equipment and system upkeep for homes, offices and commercial premises.

  • Extinguisher servicing
  • Smoke detector testing
  • Fire alarm inspection
  • Sprinkler system maintenance
  • Emergency lighting checks
  • Fire drill support
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Lift & Elevator Service

Routine servicing and repairs to keep lifts and elevators running safely.

  • Routine safety inspections
  • Cable & pulley checks
  • Door mechanism repair
  • Emergency button testing
  • Control panel servicing
  • Safety certification support
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Book a Service Now!

Get a free, no-obligation quote today. Available 7 days a week.

Who We Serve

Built for Homes and Businesses Alike

Whether you're managing one household or a national portfolio, Bestcare tailors its facility management approach to fit.

Residential Care

Dependable home upkeep — from a single cleaning visit to full-time facility care for your household.

  • Weekly, bi-weekly or one-off home cleaning
  • Residential pest control — bed bugs, rodents, termites & more
  • Appliance repair for washing machines, fridges, cookers & TVs
  • Gardening, landscaping & small renovation work
  • Move-in / move-out and Airbnb turnover cleaning
Homes & Apartments Rentals & Airbnb Short-Let Units

Commercial & Industrial Solutions

Accountable, SLA-driven facility management for offices, retail, hospitality and manufacturing sites.

  • SLA & KPI-aligned maintenance contracts
  • Dedicated account manager & monthly reporting
  • Industrial-grade pest control, HVAC & compliance audits
  • Facility staffing — reception, cleaning & security teams
  • 24/7 emergency response for multi-site operations
Offices & Retail Manufacturing Plants Hospitality & Healthcare

Why Bestcare

Reliability You Can Measure.

Over 25 years of B2B expertise, 2,000+ vetted professionals, and 1,500+ monthly customers across every sector — Bestcare is Kenya's most trusted facility management partner.

Bestcare service specialist assisting a client with residential facility management
Safety-aware work, respecting your time from first call to completion.

Same- & Next-Day Visits

7-days-a-week availability. We're here when you need us, including weekends and public holidays.

Fixed Price & Instant Quotes

No surprises. Get fixed-price, no-obligation quotes instantly — transparent pricing from the start.

Dedicated & Insured Specialists

Fully certified, insured service specialists dedicated to your account and property.

No Contracts for Regular Services

Enjoy regular services with no long-term contract commitment. Flexibility built for you.

Manage Bookings Online

Easily manage, reschedule, or update your bookings through our online portal anytime.

100% Satisfaction Guarantee

Not happy? We'll come back and fix it at no extra charge. Your satisfaction is our promise.

Extra Perks with Bestcare Club

Join the Bestcare Club for exclusive member discounts, priority booking, and special offers.

Fully Certified & Accredited

All service providers are fully certified and accredited, maintaining international standards.

Service Packages

A Facility Package for Every Kind of Property

Pick the tier that matches your property type. Every package includes Bestcare's 100% satisfaction guarantee — call for a tailored, no-obligation quote.

Homes & Apartments

Residential

KSh 3,500/visit

Ideal for private homes, apartments, and short-let units that need reliable, flexible upkeep.

  • Weekly or bi-weekly cleaning visits
  • Basic pest control inspection
  • Appliance troubleshooting call-out
  • Same-day emergency response
  • One dedicated home care specialist
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Most Popular
Offices & Retail

Commercial

KSh 15,000/month

Built for offices, retail spaces, and hospitality venues that need consistent, accountable FM.

  • Daily office cleaning & sanitisation
  • Quarterly pest control & fumigation
  • HVAC servicing & upkeep
  • 24/7 emergency response line
  • Dedicated account manager
  • Monthly service reports
Get Free Quote
Warehouses & Plants

Industrial

Customquote

Full-scale hard & soft FM for manufacturing plants, warehouses, and large industrial sites.

  • Full-site hard & soft FM coverage
  • Scheduled preventive maintenance
  • Industrial-grade pest & waste control
  • SLA & KPI performance reporting
  • On-site rapid-response team
  • Compliance & safety audits
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Accreditations & Licensing

Fully Licensed & Regulatory Compliant Partner

Bestcare Facilities Management operates in full compliance with Kenya's governing bodies, giving you assurance that every service meets the highest legal, environmental, and safety standards.

NEMA National Environment Management Authority
KRA Kenya Revenue Authority
NCA National Construction Authority
WRMA Water Resource Management Authority
NTSA National Transport and Safety Authority

Testimonials

What Our Clients Say

★★★★★

A well-rounded home services partner I would recommend to anyone. Bestcare is run by a team that knows how to internalise and act on their clients' needs — they will exceed your expectations!

Ramona Mwai
★★★★★

Exceptional service from start to finish! The team was professional, punctual, and paid attention to every detail. They transformed my space and made the entire process stress-free. Highly recommended!

David Kimani
★★★★★

Best decision I made was choosing this service! They handled everything with care and expertise. The staff was friendly, efficient, and went above and beyond. My home has never looked better.

Sarah Wanjiru

FAQ

Frequently Asked Questions

Still have questions? Our team is here to help — reach out for more on our facility management services.

Bestcare service specialist assisting a client with residential facility management

Facilities management involves coordinating and managing the physical workplace, including maintenance, cleaning, security, and other support services to ensure the smooth operation of an organisation.

Yes, Bestcare offers comprehensive facilities maintenance including plumbing, electrical repairs, HVAC servicing, handyman services, and preventive maintenance programmes for residential and commercial properties.

We maintain quality through trained and certified staff, regular supervision, quality control inspections, customer feedback systems, and adherence to international facility management standards.

Absolutely. We customise our services to meet your specific needs, whether you require single services or comprehensive facility management packages tailored to your property type and requirements.

Our commitment to quality, experienced professionals, 7-day availability, competitive pricing, comprehensive service range, and proven track record across Nairobi and Kenya set us apart in the industry.

Yes, we provide 24/7 emergency services including plumbing repairs, locksmith services, exhauster services, and urgent maintenance to address unexpected facility issues promptly.

We serve Nairobi and surrounding areas including Kiambu, Machakos, Kajiado, and other regions across Kenya. Contact us to confirm service availability in your specific location.

Pricing varies based on service type, property size, and specific requirements. We offer competitive rates and provide free, detailed quotations after assessing your needs.

Yes, we offer flexible monthly, quarterly, and annual maintenance contracts that include scheduled servicing, priority response, and discounted rates for ongoing facility management needs.

All our technicians and service staff are professionally trained, certified, and experienced in their respective fields. We conduct regular training to ensure service excellence.

We offer deep cleaning, regular cleaning, carpet cleaning, window cleaning, post-construction cleaning, and specialised sanitisation services for homes, offices, and commercial spaces.

Book a Service Now!

Professional facility management solutions, 7 days a week across Kenya.

Blog Posts & Updates

See Our Latest Posts

Read about more services we provide in Nairobi and other places across the country.

Get In Touch

Let's Talk About Your Facility.

Reach us directly, or drop by our Westlands office — we're available 7 days a week for quotes and emergency call-outs.

Call or WhatsApp0709 004 600 Emailinfo@bestcareservices.co.ke
OfficeMpaka Plaza, Mpaka Road, Westlands, Nairobi
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