National Bank of Kenya, now a KCB Group subsidiary, keeps a leaner but well-spread branch footprint across Nairobi’s CBD, Upper Hill, Eastlands and both airports. Full details below.
Standard Operating Hours
| Day | Hours |
|---|
| Monday – Friday | 8:00 AM – 4:00 PM |
| Saturday | 8:30 AM – 12:00 PM |
| Sunday & Public Holidays | Closed |
Central Business District, Upper Hill & Eastleigh
| Branch | Location | Phone Contact |
|---|
| Harambee Avenue (Head Office) | National Bank Building, Harambee Avenue | 020 2828000, 0711 038 000 |
| Kenyatta Avenue | Kenyatta Avenue | +254 20 340880 |
| Hill Plaza | Hill Plaza, Upper Hill Road | 020 2720151 |
| Eastleigh Amanah | First Avenue, Eastleigh | +254 20 2492424 |
Westlands & Yaya Centre
| Branch | Location | Phone Contact |
|---|
| Westlands | Victoria Plaza, Ground Floor, Westlands | 020 2077373 |
| Yaya Centre | Yaya Centre, 4th Floor, Argwings Kodhek Road | +254 20 2828900 |
Industrial Area, Mombasa Road & Eastlands
| Branch | Location | Phone Contact |
|---|
| Lunga Lunga Business Centre | Lunga Lunga Road, Industrial Area | +254 20 14568 |
| Sameer Business Park | Sameer Business Park, Mombasa Road | +254 20 2570175 |
| Greenspan Mall | Greenspan Mall, 2nd Floor, Savannah Road, Donholm | +254 20 2570176 |
Airports & Outlying Nairobi
| Branch | Location | Phone Contact |
|---|
| Wilson Airport | Wilson Airport, Langata Road | +254 20 6007383 |
| JKIA | Airport South Road, Jomo Kenyatta International Airport | +254 20 8227286 |
| St. Paul’s University | St. Paul’s University, Ruaka Limuru Road, Kabuku | Contact head office: +254 20 2828000 |
Head Office & Customer Care
- Postal Address: P.O. Box 72866-00200, Nairobi
- Customer Care Line: +254 20 2828900, +254 703 088 900, +254 732 118 900
- USSD: *625#
- Email: [email protected]
- Website: nationalbank.co.ke
NBK branch codes are five digits starting with “12” — useful if you need one for a transfer and can’t find it listed. Since the KCB Group acquisition in 2019, some branch consolidations have taken place, so it’s worth a quick call to confirm a branch is still open before making the trip.