Commercial Bank of Africa operated in Kenya from 1962 until October 2019, when it merged with NIC Bank to form NCBA Bank Kenya PLC. CBA’s old headquarters at the junction of Mara Road and Ragati Road in Upper Hill is now the NCBA Centre, and every former CBA branch and account now runs under the NCBA name. If you’re holding an old CBA account, card, or cheque book, everything now routes through the branches below.
Standard Operating Hours
| Day | Hours |
|---|
| Monday – Friday | 8:30 AM – 4:00 PM |
| Saturday | 9:00 AM – 12:00 PM (some branches to 3:00 PM) |
| Sunday & Public Holidays | Closed |
ATMs and Cash Deposit Machines at all branches run 24/7.
Central Business District & Upper Hill
| Branch | Location | Phone Contact |
|---|
| NCBA Centre (former CBA HQ) | Mara Road & Ragati Road, Upper Hill | +254 20 2884444, +254 711 056444 |
| Wabera | CBA Building, Wabera & Standard Streets | +254 711 056444, +254 732 156444 |
| Moi Avenue | Moi Avenue | +254 711 056444, +254 732 156444 |
| Harambee Avenue | Jeevan Bharati Building, Harambee Avenue | +254 711 056444, +254 732 156444 |
Karen, Langata & Rongai
| Branch | Location | Phone Contact |
|---|
| Galleria | Galleria Shopping Mall, Langata Road, First Floor, next to Carrefour | +254 711 056444, +254 732 156444 |
| The Hub Karen | The Hub Karen Mall, near Karen Roundabout, Dagoretti Road | +254 711 056444, +254 732 156444 |
| Rongai | Maasai Mall, Magadi Road | +254 711 056444, +254 732 156444 |
Kilimani, Lavington & Malls
| Branch | Location | Phone Contact |
|---|
| Kilimani | Sifa Towers, junction of Lenana Road & Cotton Avenue | +254 711 056444, +254 732 156444 |
| Lavington | Lavington Mall, off James Gichuru Road | +254 711 056444, +254 732 156444 |
| Village Market | 1st Floor, Village Market, Limuru Road | +254 711 056444, +254 732 156444 |
| Garden City | Garden City Mall, 2nd Floor, Thika Superhighway | +254 711 056444, +254 732 156444 |
| Thika Road Mall (TRM) | Thika Road Mall | +254 711 056444, +254 732 156444 |
Industrial Area
| Branch | Location | Phone Contact |
|---|
| Industrial Area | Enterprise Road | +254 711 056444, +254 732 156444 |
Head Office & Customer Care
- Postal Address: NCBA Centre, Mara Road & Ragati Road, Upper Hill, P.O. Box 30437, Nairobi
- Customer Care Hotline: +254 20 2884444, +254 711 056444, +254 732 156444
- Toll-Free: 0800 720 444
- Email: [email protected]
- SWIFT Code: CBAFKENX
CBA’s corporate banking, agribusiness financing and M-Shwari partnership (built with Safaricom) all carried straight over into NCBA, so the products haven’t disappeared — just the signage.