Published by the Bestcare Facility Management Knowledge Desk
At a Glance:
- Bundled FM services combine multiple service lines under one contract with one provider.
- Unbundled FM services use separate contracts for each service line with different specialist providers.
- Bundling simplifies administration; unbundling offers greater specialist expertise.
- Most organisations use a hybrid approach.
Understanding the Bundled Approach
Bundled FM services consolidate service lines under a single contract. Benefits include simplified relationship, single invoice, and integrated service delivery.
Understanding the Unbundled Approach
Unbundled FM services use separate contracts. Each provider is a specialist, resulting in higher technical quality and greater accountability per service line.
The Hybrid Model
Routine services may be bundled; highly technical or regulated services are typically kept unbundled.
This article was produced by the Bestcare Facility Management Knowledge Desk as part of our series on best practices in property and facilities management.