Victoria Commercial Bank (VCB) is a private, Tier III commercial bank in Kenya focused on SMEs, corporate clients, and high-net-worth individuals. It began life in 1987 as Victoria Finance Company, a non-bank financial institution, before converting to a fully licensed commercial bank in 1996. VCB has built a reputation for financial stability and a historically default-free loan book. It runs six branches nationally, five of which are in Nairobi.
Note on opening hours: VCB publishes consistent hours across branches (see table below), but it’s still worth confirming with the specific branch before an important visit.
Nairobi Branches
1. Head Office (Upper Hill)
- Address: Mezzanine Floor, Victoria Towers, Kilimanjaro Road, Upper Hill, Nairobi
- Telephone: +254 709 876100 / +254 733 207499 / +254 721 328183
- Email: [email protected]
- Opening Hours: Monday – Friday, 8:30 AM – 3:00 PM
2. Westlands Branch
- Address: The Promenade, 1st Floor, General Mathenge Road, Westlands, Nairobi
- Telephone: +254 709 876200
- Opening Hours: Monday – Friday, 8:30 AM – 3:00 PM
3. Industrial Area Branch
- Address: 3rd Floor, Lunga Lunga Square Mall, Lunga Lunga Road, Industrial Area, Nairobi
- Telephone: +254 709 876300
- Opening Hours: Monday – Friday, 8:30 AM – 3:00 PM
4. Ruaraka Branch
- Address: 4th Floor, Abacus House, Baba Dogo Road, Ruaraka, Nairobi
- Telephone: +254 709 876400
- Opening Hours: Monday – Friday, 8:30 AM – 3:00 PM
5. Two Rivers Branch
- Address: 7th Floor, Victoria at Two Rivers Development, Limuru Road, Nairobi
- Telephone: +254 709 876500
- Opening Hours: Monday – Friday, 8:30 AM – 3:00 PM
Opening Hours (bank-wide policy)
| Day | Hours |
|---|---|
| Monday – Friday | 8:30 AM – 3:00 PM |
| Saturday & Sunday | Closed |
| Public Holidays | Closed |
ATM services are available 24/7 at all branch locations for account holders and compatible-card customers.
General Customer Care & Treasury
- Main Switchboard (Head Office): +254 709 876100
- Email: [email protected]
- Treasury Team: 0709 876151 / 152 / 148 / 126, or [email protected]
- Focus: SME and corporate banking, tailored financial solutions, treasury and forex services
Quick Reference Table
| Branch | Location | Phone |
|---|---|---|
| Head Office | Victoria Towers, Upper Hill | +254 709 876100 |
| Westlands | The Promenade, General Mathenge Rd | +254 709 876200 |
| Industrial Area | Lunga Lunga Square Mall | +254 709 876300 |
| Ruaraka | Abacus House, Baba Dogo Rd | +254 709 876400 |
| Two Rivers | Victoria at Two Rivers, Limuru Rd | +254 709 876500 |
Details compiled from Victoria Commercial Bank’s published contacts and Kenyan business directories. Contact numbers and hours can change — please verify directly with the bank before an important visit.