UBA Kenya (United Bank for Africa) Branches in Nairobi: Locations, Contacts & Opening Hours

United Bank for Africa (UBA) Kenya is the Kenyan subsidiary of UBA Plc, a pan-African financial services group headquartered in Lagos, Nigeria, with operations across 20 African countries plus the US, UK, France, and UAE. UBA Kenya has been licensed and regulated by the Central Bank of Kenya since it began operations on 25 September 2009. It runs a small network of branches — the majority of which are concentrated in Nairobi.

Note on opening hours: UBA Kenya does not publish granular per-branch hours online. Figures below reflect standard Kenyan commercial banking hours; confirm with the specific branch before visiting, especially on Saturdays.

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Nairobi Branches

1. Head Office

• Address: Ground Floor, Imperial Court, Westlands, Nairobi
• Telephone: +254 20 3612000
• Customer Care: +254 711 027 099
• Email: cfckenya@ubagroup.com
• Services: Administrative hub and primary point of contact for corporate and retail clients

2. Westlands Branch

• Address: Imperial Court, Westlands, Ground Floor, Nairobi (shares premises with Head Office)
• Telephone: +254 20 3612050
• Services: Retail and business banking for Nairobi's Westlands business district

3. Upper Hill Branch

• Address: Ground Floor, NHIF Building, Ragati Road, Community, Nairobi
• Telephone: +254 20 3612041
• Services: Individual and corporate banking in Nairobi's Upper Hill financial hub

4. Enterprise Road Branch

• Address: Ground Floor, Enterprise Business Centre, Addis Ababa Road (Enterprise Road), Industrial Area, Nairobi
• Telephone: +254 711 027 099
• Services: Account management, loans, and financial advisory for businesses and individuals in the industrial area

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Opening Hours (typical, subject to branch confirmation)

Day	Hours
Monday – Friday	8:30 AM – 4:00 PM / 5:00 PM
Saturday	Limited hours at select branches — confirm with branch
Sunday & Public Holidays	Closed

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General Customer Care & Digital Banking

• Customer Care: +254 711 027 099
• WhatsApp (Leo Chatbot): +254 799 919 000
• Whistleblowing lines: +254 711 027 027 / +254 711 027 028
• Email: cfckenya@ubagroup.com
• Services offered: Retail banking, corporate banking, trade finance, loans, and digital/mobile banking

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Quick Reference Table

Branch	Location	Phone
Head Office	Imperial Court, Westlands	+254 20 3612000
Westlands Branch	Imperial Court, Westlands	+254 20 3612050
Upper Hill Branch	NHIF Building, Ragati Road	+254 20 3612041
Enterprise Road Branch	Enterprise Business Centre, Addis Ababa Rd	+254 711 027 099

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Details compiled from UBA Kenya's published contacts and Kenyan business directories. UBA Kenya operates a small, five-branch national network (four in Nairobi, one elsewhere), so always confirm current details directly with the bank, particularly opening hours, before an important visit.