Mayfair Bank (now CIB Kenya) Branches in Nairobi: Locations, Contacts & Opening Hours

A quick correction before we start: Mayfair Bank was not formerly Giro Bank. Giro Commercial Bank was a separate, older Kenyan bank that was acquired and absorbed into I&M Bank in 2017. Mayfair Bank Limited was a distinct institution, launched as a fresh (“greenfield”) venture in 2017. It’s most accurately described the other way around chronologically and corporately: Mayfair Bank itself was later acquired by Egypt’s Commercial International Bank (CIB) — 51% in April 2020, and the remaining 49% in January 2023 — and has since been fully rebranded as CIB Kenya. Some directories still list it under its old “Mayfair” or “Mayfair CIB” name, and the original mayfair-bank.com branding persists in some places, so this article covers the bank under both names for clarity.

Commercial International Bank (CIB) Kenya, formerly Mayfair Bank / Mayfair CIB Bank, is a Tier III commercial bank fully owned by CIB Egypt. It focuses on high-net-worth individuals (HNWIs), SMEs, and corporate clients, offering trade finance, cash management, wealth management, and digital banking. It operates a compact network of six branches nationally, three of which are in Nairobi.

Note on opening hours: Standard hours are listed below based on general commercial banking norms in Kenya; confirm directly with the bank for the most current hours, especially given the bank’s recent rebranding.

Nairobi Branches

1. Head Office / Westlands Branch

• Address: KAM House, Ground Floor (some listings say Mezzanine Floor), Opposite Westgate Mall, Mwanzi Road, Westlands, Nairobi
• Postal Address: P.O. Box 2051-00606, Sarit Centre, Nairobi
• Telephone: +254 20 3951100 / +254 709 063100
• Email (legacy): [email protected] / Email (current): [email protected]
• Services: Full-service headquarters branch — corporate banking, investment solutions, relationship management for HNWIs

2. Upper Hill Branch (Mayfair Centre / New Upper Hill Branch)

• Address: Old Mutual Towers, Ground Floor, Upper Hill Road, Nairobi (this branch relocated from its original Mayfair Centre, Ralph Bunche Road address)
• Postal Address: P.O. Box 2051-00606, Sarit Centre, Nairobi
• Telephone: +254 20 3951250 / +254 709 263000
• Email: [email protected]
• Services: Investment banking, asset management, and services for corporate clients and HNWIs

3. Industrial Area Branch

• Address: Hi-Tech Granite Industries Building, Enterprise Road, Industrial Area, Nairobi
• Postal Address: P.O. Box 2051-00600, Nairobi
• Services: Corporate banking, trade finance, treasury solutions, working capital management for industrial-area businesses

Opening Hours (typical, subject to branch confirmation)

General Customer Care

• Email: [email protected]
• Website: cibke.com
• SWIFT/Regulatory status: Regulated by the Central Bank of Kenya (CBK), classified as a Tier III (small) bank
• Focus: High-net-worth individuals, SMEs, and corporates; growing the Egypt–Kenya trade corridor as part of the wider CIB Group

Quick Reference Table

Details compiled from CIB Kenya’s/Mayfair Bank’s published contacts and Kenyan business directories. Because the bank completed a full corporate rebrand from Mayfair to CIB Kenya in 2023, contact emails, signage, and some phone lines may be in transition — confirm current details directly with the bank ([email protected]) before an important visit.