Prime Bank keeps a tighter, more upmarket branch count than the mass-market lenders, with locations built around Nairobi’s business and diplomatic addresses — Riverside Drive, Gigiri, Two Rivers and Westlands.
Standard Operating Hours
Most branches run Monday to Friday 9:00 AM – 4:00 PM and Saturday 9:00 AM – 12:00 Noon, closed Sundays. Several premium locations extend hours to serve mall traffic and corporate clients — these are flagged individually below.
Prime Bank Branches in Nairobi
| Branch | Location | Phone Contacts | Hours (if non-standard) |
|---|---|---|---|
| Riverside Drive (Head Office) | Riverside Drive, P.O. Box 43825-00100 | +254 20 4203122/78/83, 0724 253 288 | Standard |
| Biashara Street | Laxmi Plaza, Biashara Street, City Centre | +254 20 2226781/87, 2552238/39 | Standard |
| Kamukunji | Ukwala Road, P.O. Box 8369-00300 | +254 20 8068522/23/24 | Mon–Fri 9am–5pm, Sat 9am–3pm |
| Karen | Karen Office Park, Langata Road | +254 20 3883481/82/83 | Standard |
| Langata | Shree Kutch Satsang Swaminarayan Mandir, off Langata Road | +254 20 2008376 | Mon–Fri 9am–4:30pm, Sat 9:30am–2pm |
| Hurlingham | Adlife Plaza, Ring Road, Kilimani | +254 20 2626946/49 | Mon–Fri 9:30am–5pm, Sat 9:30am–12pm |
| Industrial Area | Enterprise Road, P.O. Box 78696-00500 | +254 20 6551170, 6537654/55 | Standard |
| Gigiri | Warwick Centre, United Nations Avenue | +254 20 2306808, 2592061 | Standard |
| Westlands | Krishna Centre, Woodvale Grove | +254 20 4447925 | Standard |
| Parklands | Parklands | +254 20 3753791, 3729733 | Mon–Fri 9am–7pm, Sat 9am–1pm, Sun 9:30am–1pm |
| Garden City | 2nd Floor, Garden City Mall, Thika Superhighway | +254 20 4343526/27 | Mon–Fri 9:30am–4:30pm, Sat 9:30am–2pm, Sun 11am–2pm |
| Two Rivers | Two Rivers Mall | +254 20 2444500/01 | Mon–Fri 9:30am–4:30pm, Sat 9:30am–2pm, Sun 10am–1pm |
Head Office & Customer Care
- Address: Prime Bank Building, Riverside Drive, P.O. Box 43825-00100, Nairobi
- Customer Care Centre: +254 20 4203222
- SWIFT Code: KCOKKENA
You might also want to check out:
- Prime Bank’s PrimeNet online banking and PrimeBanker mobile app features
- How Prime Bank’s asset finance and trade finance products compare for SMEs
- Prime Bank branches in Mombasa, Kisumu, Eldoret and Nakuru
- Prime Bank’s foreign currency account requirements for businesses