Paramount Bank Kenya was established in 1993 as a non-banking financial institution and was licensed as a commercial bank by the Central Bank of Kenya (CBK) on 5th July 1995. The bank is known for its focus on SME banking and has been recognized at the Think Business Banking Awards for customer satisfaction and low SME tariffs. Its headquarters is in Sound Plaza, Westlands, Nairobi.

Below is a comprehensive list of Paramount Bank’s branches within Nairobi, including addresses, contact details, and operating hours.

Standard Operating Hours

Across its network, Paramount Bank branches generally operate on the following schedule:

Monday – Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:30 PM
Sunday & Public Holidays: Closed

Note: Individual branches may occasionally vary slightly, so it’s worth calling ahead to confirm, especially around holidays.

1. Main Office / Head Office (Westlands)

Address: Sound Plaza, 4th Floor, Woodvale Grove, Westlands, Nairobi
P.O. Box: 14001 – 00800, Nairobi, Kenya
Email: [email protected]
Telephone: (+254) 20 444 9266 / 7 / 8, (+254) 20 444 2051, 0723 564 254, 0734 258 020
Priority Line: 0709 935 000
Hours: Mon–Fri 8:00 AM–5:00 PM, Sat 9:00 AM–12:30 PM

This is the bank’s administrative and operational hub, handling corporate and executive banking services.

2. Westlands Branch

Address: Sound Plaza, Ground Floor, Woodvale Grove, Westlands, Nairobi
P.O. Box: 14001 – 00800, Nairobi, Kenya
Email: [email protected]
Telephone: (+254) 723 564 254, 0734 258 020, 0735 445 506, 0735 445 507
Priority Line: 0709 935 000
Hours: Mon–Fri 8:00 AM–5:00 PM, Sat 9:00 AM–12:30 PM

Serves individual, SME, and corporate customers from the same Sound Plaza building as the head office, just on the ground floor.

3. Parklands Branch

Address: Diamond Plaza, New Wing, Ground Floor, Masari Road, Highridge (Parklands), Nairobi
P.O. Box: 13677 – 00800, Nairobi, Kenya
Email: [email protected]
Telephone: (+254) 20 375 3484 / 85, 0724 255 325, 0733 600 119
Priority Line: 0709 935 000
Hours: Mon–Fri 8:00 AM–5:00 PM, Sat 9:00 AM–12:30 PM

Located in the Parklands/Highridge business and residential district.

4. Koinange Branch (City Centre / CBD)

Address: Cianda House, Ground Floor, Koinange Street, City Centre, Nairobi (opposite the branch’s old location)
P.O. Box: 42363 – 00100, Nairobi, Kenya
Email: [email protected]
Telephone: (+254) 20 221 5467 / 8 / 9, 0732 445 508, 0732 445 590
Priority Line: 0709 935 000
Hours: Mon–Fri 8:00 AM–5:00 PM, Sat 9:00 AM–12:30 PM

The bank’s Central Business District (CBD) branch, convenient for customers working in downtown Nairobi.

5. Industrial Area Branch

Address: Ambaji House, Ground Floor, Dar es Salaam Road, Industrial Area, Nairobi
P.O. Box: 14001 – 00800, Nairobi, Kenya
Email: [email protected]
Telephone: (+254) 723 564 254, 0734 258 020, 0735 445 506, 0735 445 507
Priority Line: 0709 935 000
Hours: Mon–Fri 8:00 AM–5:00 PM, Sat 9:00 AM–12:30 PM

Caters primarily to businesses and manufacturers based in Nairobi’s Industrial Area.

Quick Reference Table

Branch	Location	Phone	Email
Main Office	Sound Plaza, 4th Flr, Westlands	0709 935 000	[email protected]
Westlands	Sound Plaza, Ground Flr, Westlands	0735 445 506/7	[email protected]
Parklands	Diamond Plaza, Masari Rd, Highridge	0724 255 325	[email protected]
Koinange	Cianda House, Koinange St, CBD	0732 445 508/90	[email protected]
Industrial Area	Ambaji House, Dar es Salaam Rd	0734 258 020	[email protected]

Beyond Nairobi

Paramount Bank also operates branches outside Nairobi in Nyali (Mombasa), Eldoret, and Kisumu, all reachable via the shared Priority Line: 0709 935 000.

General Customer Care

Customer Service Email: [email protected]
Main Switchboard: 0709 935 000 / (+254) 20 444 9266/7/8
Website: paramountbank.co.ke

Sourced from Paramount Bank Kenya’s official website (paramountbank.co.ke). Branch hours, phone numbers, and locations can change — it’s a good idea to confirm details directly with the branch before visiting, particularly for time-sensitive transactions.