Faulu Microfinance Bank — Nairobi Branches, Locations & Contacts › 0709004600

Faulu Microfinance Bank Limited, a subsidiary of the UAP Old Mutual Group, is Kenya's largest microfinance bank by market share. Founded in 1991 as a Christian relief-linked loan scheme in Mathare, it became the first registered Deposit-Taking Microfinance institution in Kenya in 2009. Faulu now operates over 60 branches across more than 40 counties, with a dense concentration in Nairobi and its metropolitan satellite towns.

Head Office

Faulu Microfinance Bank — Head Office

• Location: Faulu Kenya House, Ngong Lane, off Ngong Road, Nairobi
• Postal Address: P.O. Box 60240 – 00200, Nairobi
• Telephone: +254 20 3877290/3/7, +254 20 3872183/4, +254 20 3867503
• Contact Centre (24/7): +254 711 074 074 / +254 711 074 000 / +254 708 111 000
• Email: info@faulukenya.com, customercare@faulukenya.com, contact@faulukenya.com
• Website: www.faulukenya.com

Branches in Nairobi & the Nairobi Metropolitan Area

1. Ngong Road (Kenital) Branch

• Location: Kenital Plaza, Ngong Road, opposite Nazarene University

2. Kimathi Street Branch

• Location: Old Mutual Building, Kimathi Street, Nairobi CBD
• Telephone: 071 107 4510

3. Moi Avenue Branch

• Location: Marete Building, Moi Avenue, Nairobi CBD
• Telephone: 071 107 4751

4. OTC (Racecourse Road) Branch

• Location: Along Racecourse Road, opposite Oilibya, adjacent to the Salvation Army church
• Telephone: 071 107 4530

5. Jeevanjee Gardens Branch

• Location: Near Jeevanjee Gardens, Nairobi CBD

6. Gikomba Branch

• Location: Gikomba, Nairobi

7. Kariobangi Branch

• Location: Edhan Building, Outering Road, Kariobangi
• Telephone: 071 107 4540

8. Kayole (Komarock Road) Branch

• Location: Along Kayole Spine Road / Komarock Plaza, opposite the PCEA Church
• Telephone: 071 107 4550

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9. Kawangware Branch

• Location: Former CDF Office, next to Seniors Driving School, Naivasha Road, Kawangware
• Telephone: 071 107 4601

10. Kibera Branch

• Location: Kibera, Nairobi

11. Githurai Branch

• Location: Githurai 45, Eureka House, along Mwihoko Street
• Telephone: 071 107 4592

12. Rongai Branch

• Location: Safeways Mall, behind Clean Shelf Supermarket, Ongata Rongai
• Telephone: 071 107 4693

13. Kitengela Branch

• Location: Kitengela Town

14. Kiserian Branch

• Location: Betsa Building, Kiserian

15. Kiambu Branch

• Location: Kemwa Building, Kiambu Town
• Telephone: 071 107 4570

16. Thika Branch

• Location: Haria House, Kwame Nkrumah Street, Thika Town
• Telephone: 071 107 4610

17. Machakos Branch

• Location: Mutungoni Plaza, Mbolu Road, Machakos Town
• Telephone: 071 107 4675

18. Matuu Branch

• Location: A1 Plaza Building, Matuu Town
• Telephone: 071 107 4662

Operating Hours (Faulu Bank branches)

Day	Hours
Monday – Friday	8:00 AM – 5:00 PM
Saturday	8:00 AM – 1:00 PM
Sunday	Closed

The Faulu Contact Centre (+254 711 074 074 / +254 711 074 000) is accessible 24/7 for phone-based inquiries, even outside branch hours.

Note: Branch operating hours can vary slightly by location, particularly for satellite branches. Confirm with the specific branch or the 24/7 contact centre before visiting.