Co-operative Bank of Kenya Branches in Nairobi: Locations, Contacts and Operating Hours
Co-operative Bank of Kenya runs one of the widest branch networks in the country, and Nairobi carries the heaviest concentration of them, from the CBD to the outlying towns of Kajiado, Ruiru and Limuru that fall within its Nairobi regional cluster. Below is a detailed rundown of the branches, their branch codes, phone contacts and working hours, so you can find the one nearest you without digging through the bank’s website.
Standard Operating Hours
Nearly all Co-operative Bank branches in Nairobi run on the same schedule:
| Day | Hours |
|---|
| Monday – Friday | 8:30 AM – 4:00 PM |
| Saturday | 8:30 AM – 12:00 Noon |
| Sunday & Public Holidays | Closed |
A handful of branches, such as Kenyatta Avenue, additionally run “Executive” hours for select services: Monday to Friday 8:30 AM – 5:00 PM and Saturday 8:30 AM – 1:00 PM. Where a branch has special arrangements, it’s noted next to the listing.
Central Business District & Nairobi Central
| Branch | Branch Code | Address / Location | Phone Contacts |
|---|
| Co-op House | 11002 | Co-operative House, Haile Selassie Avenue, P.O. Box 67881 – 00200 | (020) 3276280, 0711 049 280, 0732 106 280 |
| Kenyatta Avenue | 11164 | Kenyatta Avenue, P.O. Box 44805 – 00200 | 0793 072 017, 0782 501 012, 0793 072 022/23 |
| Aga Khan Walk | 11065 | Aga Khan Walk, P.O. Box 20818 – 00100 | (020) 2214063, 0729 110 777, 0732 760 465 |
| City Hall | 11049 | City Hall, P.O. Box 44805 – 00200 | (020) 2252126/33/49, 0729 110 777, 0732 760 465, 0724 253 255, 0733 330 052 |
| Moi Avenue | 11014 | Moi Avenue | (020) 315191/2, 0728 601 218/9, 0737 690 708/9 |
| Kimathi Street | 11045 | Kimathi Street | (020) 315435/6, 0722 202 340, 0733 600 650 |
| Parliament Road | 11044 | Parliament Road | (020) 2210655, 2225370, 2210656, 228605, 221067, 2228, 0722 202 977, 0734 600 702 |
| River Road | 11079 | River Road | (020) 2210321, 0719 865 297, 0732 688 900 |
| Nairobi Business Centre | 11051 | Nairobi CBD | (020) 2210655, 2225370, 2711675/76, 0727 532 081/82, 0735 558 205, (020) 2040166 |
| Enterprise Road | 11056 | Enterprise Road | 0728 608 030, 0732 400 266 |
| Industrial Area | 11007 | Industrial Area | (020) 20530881, 0722 202 979, 0734 600 705 |
| Gikomba | 11078 | Gikomba | (020) 651760, 0728 608 030, 0732 400 266 |
| Gikomba Area 42 | 11154 | Gikomba, Area 42 | (020) 2601484, 0732 688 868, 0719 865 299 |
| Hilton | 11270 | Hilton | (020) 2210551, 0714 052 560, 0732 327 601 |
Eastlands & Eastern Nairobi
| Branch | Branch Code | Address / Location | Phone Contacts |
|---|
| Buru Buru | 11032 | Buru Buru, P.O. Box 427 – 00515 | (020) 7780187, 0735 600 520, 0713 600 991 |
| Donholm | 11087 | Donholm | (020) 7780042, 0717 969 024, 0738 427 026 |
| Dandora | 11075 | Dandora, P.O. Box 774 – 00516 | (020) 2601488, 0719 865 298 |
| Kariobangi | 11041 | Kariobangi | (020) 2069124, 2069148, 0722 202 133, 0734 600 711 |
| Kayole | 11027 | Kayole | (020) 2667554, 2403404, 0713 600 992, 0735 600 527 |
| Kibera | 11070 | Kibera | (020) 2667231, 0717 969 070, 0738 427 027 |
| Eastleigh | 11020 | Eastleigh | (020) 2491125, 2675535, 0728 604 473, 0738 330 909 |
| Embakasi | 11069 | Embakasi | (020) 8040960, 0729 111 597, 0735 103 231 |
| Embakasi Junction | 11121 | Opposite Taj Mall, off North Airport Road | (020) 2588522, 0708 223 340, 0733 124 746 |
| Nacico | 11040 | Eastlands | 0701 825 973, 0736 690 606, 0721 252 994, 0733 333 931 |
| JKIA | 11158 | Jomo Kenyatta International Airport | 0701 825 930, 0733 200 122 |
Westlands, Karen & Western Nairobi
| Branch | Branch Code | Address / Location | Phone Contacts |
|---|
| Karen | 11135 | Karen | (020) 2446928, 0708 223 308, 0733 124 120 |
| Langata Road (T-Mall) | 11123 | T-Mall Shopping Complex, Mbagathi/Langata Road junction | (020) 2446926, 0733 124 046 |
| Lavington Mall | 11149 | Lavington Green Shopping Centre | (020) 2181363 |
| Kilimani | 11161 | Kilimani | 0708 223 302 |
| Kangemi | 11074 | Kangemi | (020) 2132719, 2132717, 0729 111 596, 0735 063 370 |
| Kawangware | 11042 | Kawangware | 0722 202 333, 0734 600 706 |
| Kawangware 46 | 11126 | Kawangware 46 | (020) 3560764, 0722 202 333, 0734 600 706 |
| Dagoretti | 11130 | Dagoretti | (020) 2181333, 0701 154 136, 0786 666 042 |
| Gigiri Mall | 11151 | Gigiri Square Building, opposite the UN Headquarters | (020) 2181342/40, 0786 666 036, 0701 156 885 |
| Green House Mall | 11153 | Green House Mall | (020) 218358/57, 0786 666 058, 0701 115 000 |
| Ngong | 11125 | Ngong | (020) 2210655, 2225370, 2711675/76, 0727 532 081/82, 0735 558 205 |
Northern & North-Eastern Nairobi
| Branch | Branch Code | Address / Location | Phone Contacts |
|---|
| Githurai | 11047 | Githurai | (020) 2133638, 2032589, 0724 253 266, 0733 330 051 |
| Githurai Kimbo | 11106 | Githurai Kimbo (c/o Githurai Branch) | (020) 3504391, 0708 023 155, 0733 751 040 |
| Ridgeways Mall | 11156 | Village Market, P.O. Box 148 – 00621 | 0770 060 612, 0702 907 534, 0780 123 085 |
| Ruaka | 11089 | Ruaka | (020) 2329984, 0717 968 725, 0738 427 011 |
| Utawala | – | Utawala, P.O. Box 48022 – 00100 | 0701 826 885, 0786 666 019 |
| Thika Road Mall (TRM) | – | Thika Road Mall | Contact head office for direct line |
Greater Nairobi Metro (Ruiru, Athi River, Kajiado & Environs)
| Branch | Branch Code | Address / Location | Phone Contacts |
|---|
| Ruiru | 11138 | Ruiru | (020) 2519006, 0733 124 649, 0708 223 343 |
| Juja | 11124 | Juja | (020) 2631096, 0733 123 725, 0708 822 337 |
| Githunguri | 11134 | Githunguri | (020) 2588268/9, 0708 223 341, 0732 520 694 |
| Kikuyu | 11133 | Kikuyu | (020) 2595429, 0733 123 471, 0708 223 307 |
| Limuru | 11132 | Limuru | (020) 2595486, 0708 223 390, 0732 520 656 |
| Athi River | 11033 | Athi River | (045) 6622880, 6622875/6, 0722 207 575, 0734 333 316 |
| Mlolongo | 11107 | Mlolongo | (020) 2366687, 236668, 0708 023 146, 0733 751 041 |
| Mombasa Road | 11127 | Mombasa Road | (020) 2598035, 0708 223 392, 0733 124 354 |
| Ongata Rongai | 11038 | Ongata Rongai | (045) 3124403, 0713 600 805, 0733 343 457 |
| Kiserian Mall | 11143 | Kiserian Mall | (020) 2504837/38, 0786 666 056, 0701 154 185 |
| Maasai Mall | 11141 | Maasai Mall | 0701 209 480, 0786 666 072 |
| Kitengela | 11064 | Kitengela | (020) 2603646, 0724 255 352, 0737 880 081 |
| Kajiado | 11076 | Kajiado | (053) 8003358, (045) 21000/21422, 0733 073 790, 0735 104 340, 0729 111 692 |
| Emali | 11159 | Emali | 0708 223 342, 0729 111 597, 0735 103 231 |
| Ukulima | 11011 | Ukulima | Contact head office for direct line |
Head Office & Customer Care
For anything that isn’t branch-specific — corporate accounts, card issues, digital banking support, or if you just can’t reach a branch line — the head office and 24/7 contact centre pick up the slack:
- Address: Co-operative House, Haile Selassie Avenue, P.O. Box 48231 – 00100, Nairobi
- Telephone: (020) 3276100 / 020 888999
- Mobile / Contact Centre (24/7): 0711 049 000, 0732 106 000
- SMS: 16111
- WhatsApp: 0736 690 101
- Email: [email protected]
- SWIFT Code: KCOOKENA
A Quick Note on Accuracy
Branch phone lines and hours occasionally change, especially after a rebrand, relocation, or a shift to a mall location. If a call to a specific branch doesn’t go through, the 24/7 contact centre numbers above will redirect you or confirm the branch’s current details.
You might also want to check out:
- Co-operative Bank of Kenya loan products and eligibility requirements for SMEs
- How to open an MCo-op Cash mobile banking account and its transaction limits
- Co-operative Bank ATM locations across Nairobi (separate from branch counters)
- A comparison of Co-operative Bank’s business account tiers for cooperatives vs. private companies
- Step-by-step guide to Co-operative Bank’s internet banking registration