Co-operative Bank of Kenya Branches in Nairobi: Locations, Contacts and Operating Hours

Co-operative Bank of Kenya runs one of the widest branch networks in the country, and Nairobi carries the heaviest concentration of them, from the CBD to the outlying towns of Kajiado, Ruiru and Limuru that fall within its Nairobi regional cluster. Below is a detailed rundown of the branches, their branch codes, phone contacts and working hours, so you can find the one nearest you without digging through the bank's website.

Standard Operating Hours

Nearly all Co-operative Bank branches in Nairobi run on the same schedule:

Day	Hours
Monday – Friday	8:30 AM – 4:00 PM
Saturday	8:30 AM – 12:00 Noon
Sunday & Public Holidays	Closed

A handful of branches, such as Kenyatta Avenue, additionally run "Executive" hours for select services: Monday to Friday 8:30 AM – 5:00 PM and Saturday 8:30 AM – 1:00 PM. Where a branch has special arrangements, it's noted next to the listing.

Central Business District & Nairobi Central

Branch	Branch Code	Address / Location	Phone Contacts
Co-op House	11002	Co-operative House, Haile Selassie Avenue, P.O. Box 67881 – 00200	(020) 3276280, 0711 049 280, 0732 106 280
Kenyatta Avenue	11164	Kenyatta Avenue, P.O. Box 44805 – 00200	0793 072 017, 0782 501 012, 0793 072 022/23
Aga Khan Walk	11065	Aga Khan Walk, P.O. Box 20818 – 00100	(020) 2214063, 0729 110 777, 0732 760 465
City Hall	11049	City Hall, P.O. Box 44805 – 00200	(020) 2252126/33/49, 0729 110 777, 0732 760 465, 0724 253 255, 0733 330 052
Moi Avenue	11014	Moi Avenue	(020) 315191/2, 0728 601 218/9, 0737 690 708/9
Kimathi Street	11045	Kimathi Street	(020) 315435/6, 0722 202 340, 0733 600 650
Parliament Road	11044	Parliament Road	(020) 2210655, 2225370, 2210656, 228605, 221067, 2228, 0722 202 977, 0734 600 702
River Road	11079	River Road	(020) 2210321, 0719 865 297, 0732 688 900
Nairobi Business Centre	11051	Nairobi CBD	(020) 2210655, 2225370, 2711675/76, 0727 532 081/82, 0735 558 205, (020) 2040166
Enterprise Road	11056	Enterprise Road	0728 608 030, 0732 400 266
Industrial Area	11007	Industrial Area	(020) 20530881, 0722 202 979, 0734 600 705
Gikomba	11078	Gikomba	(020) 651760, 0728 608 030, 0732 400 266
Gikomba Area 42	11154	Gikomba, Area 42	(020) 2601484, 0732 688 868, 0719 865 299
Hilton	11270	Hilton	(020) 2210551, 0714 052 560, 0732 327 601

Eastlands & Eastern Nairobi

Branch	Branch Code	Address / Location	Phone Contacts
Buru Buru	11032	Buru Buru, P.O. Box 427 – 00515	(020) 7780187, 0735 600 520, 0713 600 991
Donholm	11087	Donholm	(020) 7780042, 0717 969 024, 0738 427 026
Dandora	11075	Dandora, P.O. Box 774 – 00516	(020) 2601488, 0719 865 298
Kariobangi	11041	Kariobangi	(020) 2069124, 2069148, 0722 202 133, 0734 600 711
Kayole	11027	Kayole	(020) 2667554, 2403404, 0713 600 992, 0735 600 527
Kibera	11070	Kibera	(020) 2667231, 0717 969 070, 0738 427 027
Eastleigh	11020	Eastleigh	(020) 2491125, 2675535, 0728 604 473, 0738 330 909
Embakasi	11069	Embakasi	(020) 8040960, 0729 111 597, 0735 103 231
Embakasi Junction	11121	Opposite Taj Mall, off North Airport Road	(020) 2588522, 0708 223 340, 0733 124 746
Nacico	11040	Eastlands	0701 825 973, 0736 690 606, 0721 252 994, 0733 333 931
JKIA	11158	Jomo Kenyatta International Airport	0701 825 930, 0733 200 122

Westlands, Karen & Western Nairobi

Branch	Branch Code	Address / Location	Phone Contacts
Karen	11135	Karen	(020) 2446928, 0708 223 308, 0733 124 120
Langata Road (T-Mall)	11123	T-Mall Shopping Complex, Mbagathi/Langata Road junction	(020) 2446926, 0733 124 046
Lavington Mall	11149	Lavington Green Shopping Centre	(020) 2181363
Kilimani	11161	Kilimani	0708 223 302
Kangemi	11074	Kangemi	(020) 2132719, 2132717, 0729 111 596, 0735 063 370
Kawangware	11042	Kawangware	0722 202 333, 0734 600 706
Kawangware 46	11126	Kawangware 46	(020) 3560764, 0722 202 333, 0734 600 706
Dagoretti	11130	Dagoretti	(020) 2181333, 0701 154 136, 0786 666 042
Gigiri Mall	11151	Gigiri Square Building, opposite the UN Headquarters	(020) 2181342/40, 0786 666 036, 0701 156 885
Green House Mall	11153	Green House Mall	(020) 218358/57, 0786 666 058, 0701 115 000
Ngong	11125	Ngong	(020) 2210655, 2225370, 2711675/76, 0727 532 081/82, 0735 558 205

Northern & North-Eastern Nairobi

Branch	Branch Code	Address / Location	Phone Contacts
Githurai	11047	Githurai	(020) 2133638, 2032589, 0724 253 266, 0733 330 051
Githurai Kimbo	11106	Githurai Kimbo (c/o Githurai Branch)	(020) 3504391, 0708 023 155, 0733 751 040
Ridgeways Mall	11156	Village Market, P.O. Box 148 – 00621	0770 060 612, 0702 907 534, 0780 123 085
Ruaka	11089	Ruaka	(020) 2329984, 0717 968 725, 0738 427 011
Utawala	–	Utawala, P.O. Box 48022 – 00100	0701 826 885, 0786 666 019
Thika Road Mall (TRM)	–	Thika Road Mall	Contact head office for direct line

Greater Nairobi Metro (Ruiru, Athi River, Kajiado & Environs)

Branch	Branch Code	Address / Location	Phone Contacts
Ruiru	11138	Ruiru	(020) 2519006, 0733 124 649, 0708 223 343
Juja	11124	Juja	(020) 2631096, 0733 123 725, 0708 822 337
Githunguri	11134	Githunguri	(020) 2588268/9, 0708 223 341, 0732 520 694
Kikuyu	11133	Kikuyu	(020) 2595429, 0733 123 471, 0708 223 307
Limuru	11132	Limuru	(020) 2595486, 0708 223 390, 0732 520 656
Athi River	11033	Athi River	(045) 6622880, 6622875/6, 0722 207 575, 0734 333 316
Mlolongo	11107	Mlolongo	(020) 2366687, 236668, 0708 023 146, 0733 751 041
Mombasa Road	11127	Mombasa Road	(020) 2598035, 0708 223 392, 0733 124 354
Ongata Rongai	11038	Ongata Rongai	(045) 3124403, 0713 600 805, 0733 343 457
Kiserian Mall	11143	Kiserian Mall	(020) 2504837/38, 0786 666 056, 0701 154 185
Maasai Mall	11141	Maasai Mall	0701 209 480, 0786 666 072
Kitengela	11064	Kitengela	(020) 2603646, 0724 255 352, 0737 880 081
Kajiado	11076	Kajiado	(053) 8003358, (045) 21000/21422, 0733 073 790, 0735 104 340, 0729 111 692
Emali	11159	Emali	0708 223 342, 0729 111 597, 0735 103 231
Ukulima	11011	Ukulima	Contact head office for direct line

Head Office & Customer Care

For anything that isn't branch-specific — corporate accounts, card issues, digital banking support, or if you just can't reach a branch line — the head office and 24/7 contact centre pick up the slack:

• Address: Co-operative House, Haile Selassie Avenue, P.O. Box 48231 – 00100, Nairobi
• Telephone: (020) 3276100 / 020 888999
• Mobile / Contact Centre (24/7): 0711 049 000, 0732 106 000
• SMS: 16111
• WhatsApp: 0736 690 101
• Email: customerservice@co-opbank.co.ke
• SWIFT Code: KCOOKENA

A Quick Note on Accuracy

Branch phone lines and hours occasionally change, especially after a rebrand, relocation, or a shift to a mall location. If a call to a specific branch doesn't go through, the 24/7 contact centre numbers above will redirect you or confirm the branch's current details.

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• Co-operative Bank of Kenya loan products and eligibility requirements for SMEs
• How to open an MCo-op Cash mobile banking account and its transaction limits
• Co-operative Bank ATM locations across Nairobi (separate from branch counters)
• A comparison of Co-operative Bank's business account tiers for cooperatives vs. private companies
• Step-by-step guide to Co-operative Bank's internet banking registration