Water security is one of the biggest recurring concerns for homeowners, estate managers, and commercial property owners across Nairobi. Erratic city supply, seasonal shortages, and rising Nairobi Water tariffs mean that most properties now need more than a single tap connection to stay reliable. Bestcare Facilities Management Services delivers complete water services that cover the entire chain — from sourcing water underground, to storing it safely, moving it through the building, and making sure it’s clean enough to drink.
What our water services cover:
- Hydrogeological survey and borehole drilling
- Water storage tank supply, installation, and elevation
- Pumping systems: submersible, surface, and booster pumps
- Water filtration and treatment for domestic and commercial use
- Water tank cleaning and disinfection
- Ongoing maintenance contracts and emergency callouts
Rather than juggling separate contractors for drilling, plumbing, and filtration, our integrated water services model means one team designs, installs, and maintains your entire water system — reducing miscommunication, delays, and inconsistent workmanship.
Our Water Services at a Glance
| Category | What’s Included | Best Suited For |
|---|---|---|
| Drilling | Site survey, borehole drilling, casing, test pumping | Estates, factories, schools, standalone homes |
| Storage | Tank supply (plastic, steel, concrete), tank stands, plumbing | All property types |
| Pumping | Submersible pumps, surface pumps, pressure/booster pumps | Boreholes, low-pressure buildings, multi-storey blocks |
| Filtration | Sediment, carbon, UV, and reverse osmosis systems | Homes, restaurants, hospitals, offices |
| Maintenance | Tank cleaning, pump servicing, filter replacement | Long-term water system upkeep |
“The most resilient properties in Nairobi are no longer the ones connected only to city water — they’re the ones with a borehole, a storage buffer, and a filtration stage working together as one system.”
1. Borehole Drilling and Groundwater Sourcing
For properties that experience frequent water shortages, drilling a borehole is often the single most impactful investment available. Our water services team conducts a hydrogeological survey to identify the best drilling point, then handles the full drilling process, casing, and test pumping to confirm yield before handover. We also manage the required Water Resources Authority (WRA) permitting on your behalf.
2. Water Storage Solutions
Storage capacity determines how well a property rides out supply interruptions. We supply and install plastic, steel, and underground concrete tanks in a range of sizes, along with elevated tank stands that improve gravity-fed pressure throughout the building. Every installation includes overflow control, float valve setup, and proper plumbing connections to prevent contamination and wastage.
3. Pumping Systems
Water sitting in a borehole or tank is only useful if it reaches the taps reliably. Our technicians install and service submersible pumps for boreholes, surface pumps for shallow wells or tank transfer, and booster pumps for buildings with weak city-mains pressure — particularly common in multi-storey apartment blocks across Nairobi’s denser neighbourhoods.
“A borehole without the right pump is just an expensive hole in the ground. Sizing the pump correctly for depth, yield, and daily demand is where most DIY water projects go wrong.”
4. Water Filtration and Treatment
Raw borehole water and even municipal supply can carry sediment, hardness minerals, or biological contaminants. Our water services portfolio includes sediment pre-filters, activated carbon filtration for taste and odour, UV purification for microbial control, and reverse osmosis systems for properties that need drinking-quality water at the point of use.
5. Maintenance and Ongoing Support
Every water system needs periodic attention — pump servicing, tank cleaning, and filter cartridge replacement chief among them. We offer scheduled maintenance contracts alongside emergency callouts, so a failed pump or a clogged filter doesn’t leave your property without water for long.
Who Relies on Our Water Services
| Client Type | Typical Water Needs |
|---|---|
| Residential Estates | Borehole drilling, storage tanks, booster pumps |
| Commercial Office Buildings | Storage, pumping, filtration for staff use |
| Schools & Institutions | High-volume storage, borehole drilling, filtration |
| Hospitality (Hotels, Lodges) | Full-system water services with drinking-water filtration |
| Manufacturing Plants | Borehole drilling, industrial-grade pumping and filtration |
| Hospitals & Clinics | Filtration, storage, and strict water quality maintenance |
“In facility management, water is rarely a single line item — it’s a system. Treat drilling, storage, pumping, and filtration separately and you end up with four contractors and four points of failure.”
Indicative Costs for Water Services
| Service | Indicative Price Range (KES) |
|---|---|
| Borehole Drilling (per metre) | 4,500 – 7,500 |
| Water Storage Tank (5,000L, supply + install) | 45,000 – 90,000 |
| Submersible Pump (supply + install) | 60,000 – 180,000 |
| Basic Whole-House Filtration | 35,000 – 120,000 |
| Water Tank Cleaning (per tank) | 4,000 – 15,000 |
Actual costs depend on borehole depth, tank capacity, plumbing runs, and the specific filtration stages selected, which is why every quote starts with a site visit rather than a fixed catalogue price.
“Bundling drilling, storage, pumping, and filtration under one contractor doesn’t just simplify logistics — it usually costs less than sourcing each service separately, since the design work only has to happen once.”
Frequently Asked Questions
Do I need all four services, or can I start with just one? Most clients start with the component addressing their most urgent problem — often storage or a borehole — and add filtration or upgraded pumping later. Our systems are designed to expand without needing to redo earlier work.
How long does a full water services installation take? A borehole with storage and pumping typically takes 1–3 weeks from survey to handover, depending on permitting timelines. Filtration systems can usually be added within a day once the storage and plumbing are in place.
Do you offer maintenance after installation? Yes — we offer scheduled maintenance contracts covering pump servicing, tank cleaning, and filter replacement, so your water system keeps performing at the level it was designed for.
Bestcare Facilities Management Services designs each water system around your property’s actual usage patterns, not a generic package. Whether you need a single borehole and storage tank, or a full filtration-to-tap solution for a commercial building, our team scopes, installs, and maintains it under one contract.
Contact Bestcare Facilities Management Services: 📞 0709 004 600 ✉️ [email protected]
Talk to us about a complete water services plan for your property — from the ground up, and all the way to the tap.