Getting a washing machine fixed doesn’t have to come with a lot of guesswork on price. Below is a breakdown of what different repair jobs, diagnostics, and installation work typically cost, along with common spare parts and their price ranges — so you know roughly what you’re looking at before a technician even shows up.
Estimated Cost of Services
| Service | Estimated Cost Range (KES) |
|---|---|
| Basic diagnosis / fault assessment | 1,000 – 2,000 |
| Standard labour charge | 2,000 – 5,000 |
| Drum bearing or belt replacement | 3,000 – 8,000 |
| Water pump or inlet valve replacement | 2,500 – 6,000 |
| Control board / PCB replacement | 8,000 – 15,000 |
| Door lock / gasket replacement | 2,000 – 5,000 |
| Washer-dryer combo repair | 3,500 – 12,000 |
| Installation service | 1,500 – 4,000 |
Costs are indicative and exclude spare parts unless otherwise noted; always request a written quote before work begins.
Common Spare Parts and Their Price Ranges
| Spare Part | Estimated Cost Range (KES) |
|---|---|
| Drum bearings (set) | 2,000 – 4,500 |
| Drive belt | 800 – 2,000 |
| Water inlet valve | 1,500 – 3,500 |
| Drain pump | 2,500 – 5,500 |
| Door gasket / rubber seal | 1,800 – 4,000 |
| Door lock / latch mechanism | 1,500 – 3,500 |
| Control board / PCB | 6,000 – 12,000 |
| Heating element | 2,000 – 4,500 |
| Shock absorbers / suspension springs | 1,200 – 3,000 |
| Carbon brushes (motor) | 800 – 2,000 |
A Few Things That Affect the Final Price
Brand and model play a big role — European brands like Bosch and Siemens tend to carry pricier parts than budget or locally common brands. Age of the machine matters too, since older units sometimes need parts that are harder to source, which pushes cost up. And whether the fault is mechanical (belts, bearings, pumps) versus electronic (control boards, sensors) tends to be the biggest swing factor, since electronics are consistently the priciest fix on the list.