Stanbic Bank Kenya Branches in Nairobi: Locations, Contacts and Working Hours

Stanbic Bank Kenya runs one of the largest branch networks in the country, and Nairobi carries the biggest share of that footprint. From the central business district to Karen, Westlands, Buru Buru and the industrial belt along Mombasa Road, the bank has spread its branches to sit close to where its personal, business and corporate clients actually are. Below is a full rundown of these branches, their exact addresses, phone contacts and the hours they operate.

Chiromo Branch

Location: Stanbic Bank Centre, Chiromo Road Contacts: 020 326 8104, 020 326 8387 Hours: Monday–Friday 8:30am–5:00pm, Saturday 8:30am–12:00pm This branch also doubles as the bank’s head office building, so it handles a broad mix of retail and corporate banking alongside an ATM and self-service digital centre open around the clock.

Kenyatta Avenue Branch

Location: Stanbic Bank Building, Kenyatta Avenue Contacts: 0711 068 382, 0711 068 360, 020 326 8193 Hours: Monday–Friday 8:30am–5:00pm, Saturday 8:30am–12:00pm Right in the heart of the CBD, this one sees heavy foot traffic from businesses operating around Kenyatta Avenue and the surrounding streets. ATM and self-service centre run 24/7.

International House Branch

Location: International House, City Hall Way Contacts: 020 363 8353, 020 326 8000, 0711 068 097 Hours: Monday–Friday 8:30am–5:00pm, Saturday 8:30am–12:00pm Another CBD branch, convenient for anyone doing business around City Hall Way and the government offices nearby. The ATM here runs 24/7.

Harambee Avenue Branch

Location: CBK Pension Fund Building, Harambee Avenue Hours: Monday–Friday 8:30am–5:00pm, Saturday 8:30am–12:00pm This is one of the older branches in the CBD, tucked within the CBK Pension Fund Building, and it’s closed on Sundays and public holidays like the rest of the network.

Industrial Area Branch

Location: Kenply House, Dar es Salaam Road Contacts: 020 398 4100, 020 326 8000 Hours: Monday–Friday 8:30am–5:00pm, Saturday 8:30am–12:00pm Built to serve manufacturers, wholesalers and other businesses based in the industrial belt, this branch focuses heavily on business and trade banking.

The Hub Karen Branch

Location: 1st Floor, The Hub Shopping Mall, Dagoretti Road Contacts: 020 326 8000, 0711 068 930 / 931 / 933 / 934 Hours: Monday–Friday 9:00am–5:00pm, Saturday 9:00am–1:00pm Sitting inside one of the busiest malls on this side of town, it’s a convenient stop for both shoppers and residents needing everyday banking services.

Westgate Branch

Location: 2nd Floor, Westgate Mall, Mwanzi Road Contacts: 020 326 8000, 020 363 8000, 020 363 8382 Hours: Monday–Friday 9:00am–5:00pm, Saturday 9:00am–1:00pm ATM and self-service centre operate 24/7, which comes in handy given how much footfall the mall gets outside normal banking hours.

Two Rivers Branch

Location: 2nd Floor, Two Rivers Mall, Northern Bypass Contact: 020 326 8194 Hours: Monday–Friday 9:00am–5:00pm, Saturday 9:00am–1:00pm Self-service centre available 24/7, serving the growing residential and business community along the Northern Bypass.

Galleria Branch

Location: 1st Floor, Galleria Mall, Bomas Contacts: 020 326 8065, 020 326 8000 Hours: Monday–Friday 9:00am–5:00pm, Saturday 9:00am–1:00pm This branch is the exception to the usual Sunday closure, since it also opens on Sundays given the mall’s weekend crowds. ATM runs 24/7.

Upper Hill Medical Centre Branch

Location: Ralph Bunche Road, Upper Hill Contacts: 020 363 8745, 0711 068 378 Hours: Monday–Friday 8:30am–5:00pm, Saturday 8:30am–12:00pm Positioned to serve the medical centre and the wider Upper Hill business district, home to several corporate headquarters and hospitals.

Waiyaki Way Branch

Location: Lion Place Building, Westlands Contacts: 020 425 8000, 020 444 5040 Hours: Monday–Friday 8:30am–5:00pm, Saturday 8:30am–12:00pm A short drive from the main Westlands business hub, useful for offices along Waiyaki Way.

Buru Buru Branch

Location: KNLS Building, Mumias South Road, Buru Buru Contacts: 020 326 8050, 020 326 8000 Hours: Monday–Friday 8:30am–5:00pm, Saturday 8:30am–12:00pm There’s also an ATM at Buru Buru Shopping Centre for customers who just need quick cash access without visiting the branch itself.

Warwick Branch

Location: Warwick Centre, Ground Floor, UNEP Avenue Contacts: 020 326 8076, 020 326 8071 Hours: Monday–Friday 8:30am–5:00pm, Saturday 8:30am–12:00pm Serves Gigiri and the diplomatic and UN-adjacent offices in that part of town.

Garden City Branch

Location: Garden City Mall, Ground Floor Contacts: 020 326 8000, 0711 068 417, 0711 068 261, 0711 068 422 Hours: Monday–Friday 9:00am–5:00pm, Saturday 9:00am–1:00pm Self-service centre open 24/7, covering Thika Road and the neighbourhoods around it.

Gikomba Branch

Location: Mumbai Shopping Complex, Digo Road Contacts: 020 363 8066–15, 020 326 8000 Hours: Monday–Friday 8:00am–4:00pm, Saturday 8:30am–12:00pm This one keeps slightly shorter weekday hours than most other branches, geared toward the traders and wholesalers around Gikomba market.

Imaara Branch

Location: Imaara Mall, Imara Daima, Mombasa Road Contacts: 0711 068 888, 0800 720 044 Hours: Monday–Friday 9:00am–5:00pm, Saturday 9:00am–1:00pm Self-service digital centre available 24/7, serving Imara Daima and the Mombasa Road corridor.

Expressway Branch

Location: Nairobi Expressway Plaza, Mombasa Road Contacts: 020 363 8142, 020 363 8231 Hours: Monday–Friday 8:30am–5:00pm, Saturday 8:30am–12:00pm Self-service digital centre available 24/7, one of the newer additions to the network along the Expressway.

All branches close on Sundays and public holidays, with the Galleria branch being the one regular exception. Outside these hours, the ATMs and self-service digital centres dotted across these locations stay open all day, every day, for withdrawals, deposits and transfers.

For general inquiries, the Customer Contact Centre can be reached on +254 20 326 8888 or +254 711 068 888, and toll-free on 0800 720 044. WhatsApp support is also available on +254 777 068 888, and the mobile app or internet banking platform covers most routine transactions if a branch visit isn’t necessary.

You might also find these useful:

A comparison of Stanbic Bank’s loan products for SMEs versus personal unsecured loans
A guide to opening a Stanbic diaspora banking account from abroad
A breakdown of Stanbic Bank ATM and agent locations across Nairobi (beyond the branches)
How Stanbic’s mobile and internet banking platforms handle bill payments and transfers
A look at other Tier 1 banks with strong branch coverage in Nairobi, for comparison