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Reliable Expertise: Bestcare Facilities Management offers specialized repair and maintenance for hotel kitchen, laundry, and guest room appliances across Nairobi and beyond.
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Comprehensive Services: From refrigerators and ovens to HVAC systems and washers, we handle diagnostics, repairs, installations, and preventive maintenance.
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Cost-Effective Solutions: Transparent pricing with estimates starting at KSh 5,000, ensuring minimal downtime for busy hotel operations.
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Nationwide Coverage: Serving major counties like Nairobi, Mombasa, Kisumu, and Nakuru with 24/7 emergency response.
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Proven Track Record: Over 10 years partnering with leading hotels for safe, efficient, and compliant appliance upkeep.
Hotels in Kenya thrive on seamless operations, where kitchen appliances hum efficiently during breakfast rushes, laundry machines churn through linens without delay, and guest room fridges chill drinks flawlessly. Yet, appliance breakdowns can disrupt guest satisfaction and revenue. Enter Bestcare Facilities Management, Nairobi’s premier hotel appliance maintenance contractor. With a decade of experience, we specialize in keeping hospitality appliances running at peak performance, minimizing downtime and extending equipment life.
Our team understands the unique demands of Kenya’s hotel industry. High-usage environments like five-star resorts in Westlands or beachfront properties in Mombasa expose ovens, freezers, and dryers to heavy wear. We service brands such as True, Hobart, Electrolux, and local favorites, tackling issues from compressor failures in walk-in fridges to burner malfunctions in commercial ranges. Regular maintenance prevents 80% of common failures, as per industry benchmarks from the Kenya Association of Hotelkeepers and Caterers.
Key Services and Solutions
Bestcare delivers tailored solutions for every hotel need. We start with thorough diagnostics using advanced tools like thermal imaging cameras and multimeters to pinpoint faults without guesswork. Repairs follow swift protocols: replacing faulty thermostats in refrigerators within hours or recalibrating ice makers to restore flow. For proactive care, our preventive maintenance plans include quarterly inspections, lubrication, and part replacements, slashing repair costs by up to 40%.
Installations form another pillar. When upgrading to energy-efficient models compliant with Kenya Power standards, we handle site assessments, wiring, and commissioning. HVAC systems, vital for climate control in ballrooms and suites, receive specialized attention—cleaning coils, recharging refrigerants, and optimizing airflow to cut energy bills amid rising electricity tariffs.
We prioritize safety and compliance. All technicians hold certifications from the Energy and Petroleum Regulatory Authority (EPRA) and undergo NEMA-approved training for safe handling of refrigerants like R410A. Eco-friendly practices, such as recycling old parts, align with Kenya’s green hospitality trends.
| Service Category | Description | Estimated Cost (KSh, VAT Exclusive) | Turnaround Time |
|---|---|---|---|
| Refrigerator/Freezer Repair | Compressor, evaporator, defrost system fixes | 5,000 – 25,000 | 2-4 hours |
| Oven & Range Maintenance | Burner ignition, thermostat calibration, gas leak checks | 4,000 – 18,000 | 1-3 hours |
| Laundry Equipment Service | Washer/dryer motor, belt, drum repairs | 6,000 – 22,000 | 4-6 hours |
| HVAC Systems | Coil cleaning, refrigerant recharge, duct inspection | 8,000 – 35,000 | 4-8 hours |
| Preventive Maintenance Plan | Quarterly checks for 5+ appliances (annual contract) | 50,000 – 150,000/year | Scheduled |
| Installation & Upgrades | New unit setup with testing | 10,000 – 50,000 + unit cost | 1-2 days |
| Emergency Call-Out (24/7) | After-hours diagnostics and urgent fixes | 3,000 + service fee | Within 2 hours |
Note: Costs vary by appliance size, brand, and location. Free quotes provided on-site.
Why Choose Bestcare for Your Hotel?
In competitive markets like Nairobi’s bustling hotels or coastal retreats, reliability sets winners apart. Bestcare guarantees 95% first-visit fixes, backed by a 90-day warranty on parts and labor. We stock genuine spares to avoid delays, sourcing from authorized distributors. Hotels report 25% energy savings post-maintenance, crucial as fuel costs rise.
Case in point: A major chain in Karen faced a mid-peak season freezer outage risking KSh 500,000 in spoiled stock. Our team arrived within 90 minutes, diagnosed a faulty relay, and restored operations by evening—saving the day. Similar successes span boutique lodges in Naivasha to convention centers in Kisumu.
We adapt to budgets, offering flexible packages from one-off repairs to full-facility contracts. Digital reporting via our app tracks service history, predicts failures via IoT sensors, and integrates with hotel management systems.
Partnering with Bestcare means peace of mind. Your appliances stay compliant, guests remain happy, and your bottom line strengthens.
Contact Bestcare Facilities Management Today
Ready to safeguard your hotel’s operations? Reach out for a no-obligation assessment.
Phone: 0709004600
Address: Mpaka Plaza, Westlands, Nairobi
Email: info@bestcareservices.co.ke
Website: www.bestcareservices.co.ke
