Lift Repair service

Lift Repair in Nairobi and Kenya

Professional lift repair services are essential for maintaining the safety, efficiency, and longevity of elevator systems in residential and commercial buildings. BestCare Facilities Management offers comprehensive solutions to address all your lift maintenance and repair needs, ensuring minimal downtime and maximum operational reliability.


Understanding the Importance of Professional Lift Maintenance

Elevators are complex mechanical systems that require regular attention and expert care. When malfunctions occur, they can disrupt business operations, inconvenience residents, and pose serious safety risks. Professional lift repair services from qualified technicians ensure that your elevator systems operate smoothly, comply with safety regulations, and provide reliable service to users.

“Regular lift maintenance can prevent up to 95% of elevator breakdowns and significantly extend the lifespan of your equipment by 10-15 years.”


Common Lift Problems We Address

BestCare Facilities Management specializes in diagnosing and resolving a wide range of elevator issues. Our experienced technicians handle everything from minor adjustments to major component replacements.

Mechanical Failures

Worn cables, faulty pulleys, and damaged door mechanisms are among the most frequent mechanical issues. Our lift repair services include complete inspections of all moving parts, replacement of damaged components, and precision adjustments to restore optimal performance.

Electrical System Malfunctions

Control panel failures, wiring issues, and sensor malfunctions can cause erratic elevator behavior. We provide comprehensive electrical diagnostics and repairs to ensure your lift’s electronic systems function flawlessly.

Hydraulic System Issues

For hydraulic lifts, problems such as fluid leaks, pump failures, and cylinder wear require specialized attention. Our team has extensive experience with hydraulic systems and carries out thorough repairs using quality replacement parts.


“Statistics show that 80% of lift failures are due to lack of preventive maintenance, making regular servicing more cost-effective than emergency repairs.”

Our Comprehensive Lift Repair Services

BestCare Facilities Management offers a complete range of lift repair services tailored to meet the diverse needs of our clients across Kenya.

Emergency Repair Services

When your lift breaks down unexpectedly, our 24/7 emergency response team is ready to assist. We understand that elevator downtime affects your entire building, which is why we prioritize rapid response times and efficient repairs.

Preventive Maintenance Programs

Regular maintenance is the key to avoiding costly breakdowns. Our preventive maintenance programs include scheduled inspections, lubrication, adjustments, and component testing to identify potential issues before they escalate.

Modernization and Upgrades

Older lift systems may benefit from modernization to improve safety, energy efficiency, and performance. We offer upgrade services that can transform outdated elevators into modern, reliable systems without complete replacement.

Component Replacement

From motors and controllers to cables and door operators, we maintain a comprehensive inventory of genuine replacement parts for various lift brands and models.


Detailed Service Offerings and Cost Estimates

Below is a comprehensive breakdown of our lift repair services with estimated costs to help you plan your maintenance budget:

Service Category Description Estimated Cost (KES)
Emergency Callout 24/7 emergency response and diagnosis 5,000 – 10,000
Basic Service & Inspection Routine maintenance, lubrication, safety checks 15,000 – 25,000
Door System Repair Door operator replacement, sensor adjustment 20,000 – 50,000
Control Panel Repair Circuit board repair/replacement, programming 30,000 – 80,000
Cable Replacement Hoist cable or governor cable replacement 50,000 – 150,000
Motor Replacement Main drive motor or door motor replacement 80,000 – 250,000
Hydraulic System Repair Pump repair, cylinder replacement, fluid service 60,000 – 200,000
Safety Device Replacement Overspeed governor, buffers, safety switches 25,000 – 70,000
Modernization Package Controller upgrade, LED lighting, new fixtures 300,000 – 1,500,000
Annual Maintenance Contract Comprehensive yearly coverage with regular visits 120,000 – 400,000

Note: Costs vary based on lift type, capacity, building height, and specific requirements. Contact us for detailed quotations.


“Investing in quality lift repair services can reduce your annual maintenance costs by up to 40% compared to dealing with frequent emergency breakdowns.”

Why Choose BestCare Facilities Management

Our commitment to excellence sets us apart as a leading provider of lift repair services throughout Kenya.

Certified Technicians

All our technicians are fully trained and certified to work on various lift brands and models. We invest continuously in training to ensure our team stays updated with the latest technologies and repair techniques.

Genuine Parts and Equipment

We use only genuine or certified replacement parts to ensure the longevity and reliability of repairs. Our partnerships with leading lift manufacturers give us access to quality components at competitive prices.

Rapid Response Times

With service centers strategically located across major cities, we guarantee quick response times for emergency repairs. Most emergency calls receive attention within 2-4 hours.

Transparent Pricing

We provide detailed quotations before commencing work, ensuring you understand exactly what services you’re paying for with no hidden charges.


Preventive Maintenance: Your Best Investment

While emergency lift repair services are available when needed, preventive maintenance represents the most cost-effective approach to lift management. Regular servicing helps identify wear and tear before it leads to system failure, saving you money on extensive repairs and protecting building occupants from safety hazards.

Our maintenance contracts include monthly or quarterly visits where technicians perform comprehensive inspections, testing, cleaning, lubrication, and minor adjustments. This proactive approach significantly reduces the likelihood of unexpected breakdowns.


“Buildings with regular lift maintenance contracts experience 70% fewer emergency breakdowns and 50% lower annual maintenance costs overall.”

Service Coverage Across Kenya

BestCare Facilities Management provides lift repair services across all major urban centers and regions in Kenya. Whether your building is located in a busy commercial district or a residential area, our mobile service units can reach you promptly. We serve clients in various sectors including commercial offices, residential complexes, hospitals, hotels, shopping malls, and industrial facilities.

Our extensive service network ensures that no matter where your property is located, you have access to professional lift maintenance and repair expertise.


Getting Started with BestCare

Scheduling lift repair services with BestCare Facilities Management is straightforward. Contact our customer service team via phone or email to describe your lift issues or maintenance needs. We’ll arrange for a technician to visit your site, conduct a thorough assessment, and provide a detailed quotation. For emergency situations, our hotline operates 24/7 to dispatch immediate assistance.

Whether you need a one-time repair, regular maintenance, or a complete lift modernization project, BestCare Facilities Management delivers professional, reliable, and cost-effective solutions tailored to your specific requirements. Trust us to keep your lifts running safely and efficiently.


Contact BestCare Facilities Management Today

Don’t wait for a breakdown to address your lift maintenance needs. Reach out to BestCare Facilities Management for professional lift repair services that prioritize safety, reliability, and value. Our team is ready to assess your requirements and provide solutions that keep your elevators operating at peak performance year-round.

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Bestcare Facilities Management
Bestcare Facilities Management

Bestcare Facilities Management delivers expert hard and soft facility management services across Nairobi and Kenya. We specialize in professional cleaning, pest control, appliance repair, construction, handyman solutions, and moving services. Our experienced team ensures your facilities operate efficiently and safely. Contact us today for reliable, affordable facility management solutions.

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