Fridge Freezer Issues Repair in Nairobi
By Bestcare Facilities Management
When your fridge freezer starts malfunctioning, it can quickly turn into a household emergency. Food spoilage, water leaks, and unusual noises are just some of the problems that demand immediate attention. In Nairobi’s warm climate, a properly functioning refrigerator isn’t just a convenience—it’s essential for food safety and daily life. At Bestcare Facilities Management, we understand the urgency of fridge freezer repairs and have been serving Nairobi residents for over 15 years with reliable, professional solutions.
Common Fridge Freezer Problems
Fridge freezers can develop various issues over time, and recognizing the symptoms early can prevent costly replacements. One of the most common problems is inadequate cooling, where the fridge compartment fails to maintain the proper temperature while the freezer works fine, or vice versa. This often indicates a faulty thermostat, blocked air vents, or a failing compressor. Another frequent issue is excessive frost buildup in the freezer section, which can result from a defective defrost timer, heater, or door seal.
Water leakage is another problem many Nairobi homeowners face. Puddles forming under or inside your fridge freezer typically stem from clogged drain tubes, damaged water lines, or a malfunctioning defrost system. Strange noises like buzzing, clicking, or rattling can signal problems with the compressor, condenser fan, or evaporator fan motor. These issues shouldn’t be ignored, as they often worsen over time and can lead to complete system failure.
Why Professional Repair Services Matter
While some homeowners attempt DIY repairs to save money, fridge freezers are complex appliances with electrical and refrigerant systems that require specialized knowledge. Incorrect repairs can damage the unit further, void warranties, or even pose safety hazards. Professional technicians have the training, tools, and genuine replacement parts needed to diagnose and fix problems correctly the first time.
At Bestcare Facilities Management, our factory-trained technicians arrive at your home fully equipped with an extensive inventory of parts for all major brands including Samsung, LG, Whirlpool, Bosch, Hisense, and more. This means we can often complete repairs in a single visit, minimizing disruption to your household and preventing food waste.
Our Repair Process
When you contact us for fridge freezer repair, we prioritize quick response times because we know every hour counts. Our process begins with a thorough diagnostic assessment to identify the root cause of the problem. We explain our findings in clear terms and provide transparent pricing before starting any work—no hidden charges or surprise fees.
Our technicians then perform the necessary repairs using high-quality components backed by our service warranty. Whether it’s replacing a compressor, fixing a thermostat, repairing ice maker components, or replacing worn door seals, we handle every job with professionalism and attention to detail. After completing repairs, we test the appliance thoroughly to ensure it’s operating at optimal efficiency.
Service Coverage Across Nairobi
Bestcare Facilities Management serves all areas of Nairobi and surrounding regions including Westlands, Kilimani, Lavington, Karen, Parklands, South B, South C, Kasarani, Ruaka, Kiambu, and beyond. We also extend our services to Mombasa and other major towns, making quality appliance repair accessible throughout Kenya.
Preventive Maintenance Tips
To extend your fridge freezer’s lifespan, we recommend regular maintenance: clean the condenser coils every six months, check door seals for cracks, avoid overloading shelves, and ensure proper ventilation around the unit. However, when problems arise, don’t delay professional intervention.
For fast, reliable fridge freezer repair in Nairobi, trust the experts at Bestcare Facilities Management. Contact us today and experience service that puts your needs first.
