FAQs

A chimney cap is a simple yet essential component of your chimney system. It protects against creosote buildup, animal nests, and water damage, ensuring your chimney remains safe and functional. Why Chimney Caps Are Important Benefit Description Prevents Creosote Buildup Reduces the risk of chimney fires Keeps Animals Out Blocks entry points for birds, squirrels, … Read more

Why Choose Bestcare Manpower Services for Outsourcing Services in Nairobi and Kenya In a rapidly evolving business landscape, outsourcing in Kenya has become a strategic necessity for companies looking to optimize operations, reduce costs, and access specialized skills. Bestcare Manpower Services stands out as a leading provider of outsourcing solutions in Nairobi and across Kenya, … Read more

Published by the Bestcare Facility Management Knowledge Desk At a Glance: Contractor performance management is the ongoing process of monitoring, evaluating, and improving the quality of work delivered by external FM service providers. It relies on clearly defined KPIs, SLAs, regular performance reviews, and documented audit processes. Proactive relationship management and timely feedback prevent performance … Read more

Published by the Bestcare Facility Management Knowledge Desk At a Glance: A master service agreement (MSA) in FM is an overarching contract that establishes the general terms and conditions governing an ongoing relationship between a client and a service provider. Individual scopes of work or project-specific terms are set out in separate statements of work … Read more

At a Glance: Asset management in FM is the structured process of managing physical building assets through their full lifecycle — from acquisition and commissioning to maintenance and eventual disposal. It integrates technical, financial, and operational considerations to maximise asset performance and minimise total cost of ownership. Core activities include asset registration, condition assessment, maintenance … Read more

An asset register is a comprehensive, structured record of all physical assets within a facility, including their identity, location, condition, maintenance history, and financial value. It is the foundational data set for all asset management, maintenance planning, and capital expenditure activities. A well-maintained asset register supports compliance, insurance valuation, and strategic planning. Asset registers should … Read more

At a Glance: A service level agreement (SLA) is a contractual document that defines the minimum performance standards a facilities management provider must consistently meet. SLAs specify response times, resolution times, quality benchmarks, and escalation procedures for different types of service requests. They protect the client by creating accountability and give the service provider a … Read more

At a Glance: A KPI (key performance indicator) in facility management is a measurable metric used to evaluate how effectively FM services and operations are being delivered. KPIs track performance across maintenance response times, asset uptime, cost efficiency, occupant satisfaction, and compliance rates. They enable FM managers to identify trends, flag underperformance, and make data-driven … Read more

Published by the Bestcare Facility Management Knowledge Desk At a Glance: Vendor management in FM involves selecting, onboarding, monitoring, and reviewing contractors and suppliers. Effective vendor management reduces risk, controls costs, and ensures consistent service quality. A structured vendor register, clear contractual terms, and regular performance reviews are foundational. The Importance of Vendor Management in … Read more

Published by the Bestcare Facility Management Knowledge Desk At a Glance: Total facilities management (TFM) is a service model where a single provider takes responsibility for all hard and soft FM services. TFM simplifies contract management, reduces vendor relationships, and provides a single point of accountability. Best suited to large, complex organisations with multi-site portfolios. … Read more

Published by the Bestcare Facility Management Knowledge Desk At a Glance: Bundled FM services combine multiple service lines under one contract with one provider. Unbundled FM services use separate contracts for each service line with different specialist providers. Bundling simplifies administration; unbundling offers greater specialist expertise. Most organisations use a hybrid approach. Understanding the Bundled … Read more

Definition: Workplace experience in FM refers to the holistic environment, services, and interactions that shape how employees perceive and engage with their workplace. Core Focus: It prioritizes employee well-being, productivity, and satisfaction through intentional design, technology, and service delivery. Key Components: Physical space, technology, amenities, safety, sustainability, and employee engagement. FM’s Role: Facility managers design, … Read more

Umoja 1 ‘s best roof repair and construction: Whether your roof is leaking after a heavy downpour, missing tiles after a windstorm, or simply approaching the end of its serviceable life, professional Umoja 1 roof repair and construction is the only reliable way to protect your property long-term. Bestcare Facilities Management provides end-to-end roofing services … Read more

NHC Lang’ata ‘s best roof repair and construction: Whether your roof is leaking after a heavy downpour, missing tiles after a windstorm, or simply approaching the end of its serviceable life, professional NHC Lang’ata roof repair and construction is the only reliable way to protect your property long-term. Bestcare Facilities Management provides end-to-end roofing services … Read more

Kutch Prant ‘s best roof repair and construction: Whether your roof is leaking after a heavy downpour, missing tiles after a windstorm, or simply approaching the end of its serviceable life, professional Kutch Prant roof repair and construction is the only reliable way to protect your property long-term. Bestcare Facilities Management provides end-to-end roofing services … Read more

Maintaining installed window blinds keeps them functional, attractive, and long-lasting, preventing dust buildup, jams, and fabric wear. Regular care suits Nairobi’s dusty urban environment and high humidity, extending lifespan by 3-5 years. Simple routines take 10-15 minutes weekly. Daily/Weekly Dusting Routine Dust is the #1 enemy—Nairobi’s red soil and traffic grit settle fast. Close blinds … Read more

Nairobi’s roofing landscape reflects Kenya’s mix of economic realities, climate challenges, and architectural evolution. Heavy rainy seasons, high winds, and urban density shape preferences, with practical pitched roofs dominating over flat designs. Corrugated iron sheets (mabati) cover most structures, while upscale areas favor tiles. Here are the prevalent types seen across estates, apartments, and informal … Read more

Nairobi’s rainy seasons demand roofing contractors who excel in waterproofing, rapid installs, and weather-resistant materials. With March-May and October-December downpours, contractors must handle thermal shifts, high winds, and urgent leak prevention. Bestcare Facilities Management leads the pack, followed by other reliable firms across the city. 1. Bestcare Facilities Management (Top Choice) Contact: 0722 566 999 … Read more

Asphalt shingles offer a practical roofing option for rainy areas, balancing affordability with decent weather resistance. However, their performance varies by climate intensity, shingle quality, and installation. Here’s a breakdown of key pros and cons, relevant for regions like Nairobi with heavy seasonal rains. Pros of Asphalt Shingles in Rainy Areas Water Resistance and Quick … Read more

Nairobi’s rainy seasons—March to May and October to December—bring intense downpours, hail, and winds that test any roof. Heavy rain exposes weaknesses in materials, leading to leaks, rust, and structural damage. Choosing the right roofing withstands these conditions while keeping homes dry and cool. Here are the top materials suited for Nairobi’s tropical climate, balancing … Read more

Heavy rains hit Nairobi hard during March-May and October-December seasons, overwhelming roofs and causing widespread leaks. Proactive prevention saves thousands in repairs by addressing vulnerabilities before water infiltrates. Simple steps like sealing, cleaning, and reinforcing make roofs resilient. Inspect and Seal Roof Vulnerabilities Start with a thorough pre-rain inspection. Check iron sheets for loose nails, … Read more

Clogged gutters rank among the top causes of roof leaks in Nairobi homes, especially during heavy rainy seasons when debris from jacaranda trees and urban dust overwhelms drainage systems. Leaves, twigs, dirt, and bird nests block water flow, causing overflows that seep under iron sheets or tiles. Here’s how to prevent them effectively. Install Gutter … Read more

Roof leaks plague many Nairobi homes, especially during the March-May and October-December rainy seasons. Most stem from environmental wear, poor maintenance, and construction shortcuts common in Kenya’s tropical climate. Here’s what causes them most frequently. Top Causes of Roof Leaks 1. Loose or Rusted Nails and Fasteners. Iron sheet roofs dominate Nairobi bungalows and apartments. Nails … Read more

Leaking roofs are a common headache for Nairobi homeowners, especially during heavy rainy seasons. Water damage can quickly spread to ceilings, walls, and electrical systems, making prompt repairs essential. Bestcare Facilities Management offers reliable roof leak fixes across Nairobi, with transparent pricing that saves you from escalating costs.​​ Factors Affecting Roof Repair Costs Several variables … Read more