- Tenant improvements (TI) refer to the interior modifications made to a commercial space to customise it for a specific tenant’s operational needs.
- Common works include partition installation, electrical upgrades, plumbing modifications, flooring, ceiling finishes, IT infrastructure, and branding elements.
- Tenant improvement projects must comply with building codes, landlord requirements, and county government regulations.
- Professional project management ensures tenant improvement works are delivered on time, within budget, and to the required quality standard.
- Landlords and tenants benefit from clear scoping, documented specifications, and experienced contractors to avoid disputes and cost overruns.
- Bestcare Facilities Management provides comprehensive tenant improvement project management and delivery services across Nairobi and Kenya.
When a business secures a new commercial space — whether an office, a retail unit, a restaurant, or a clinic — the raw space provided by the landlord rarely matches the specific operational requirements of the incoming tenant. Tenant improvement works bridge this gap, transforming a generic shell space into a customised, functional, and branded environment that enables the tenant’s business to operate effectively from day one.
In Nairobi’s active commercial leasing market, tenant improvements are a routine and significant component of any commercial lease transaction. For tenants, the quality of the improvement works directly impacts employee productivity, customer experience, and brand perception. For landlords, facilitating high-quality tenant improvements is a key factor in attracting and retaining quality occupiers in competitive market conditions. Getting tenant improvement projects right requires professional project management, experienced tradespeople, and clear communication between all parties.
Types of Tenant Improvement Services
Space Planning and Interior Design involves working with the tenant to develop an optimal layout for their space, maximising functionality, workflow efficiency, and aesthetic quality within the constraints of the existing building structure.
Partition and Demountable Wall Installation includes the installation of stud and plasterboard partitions, glazed office partitions, and demountable modular wall systems that define meeting rooms, private offices, and collaboration areas.
Electrical Upgrades and Data Infrastructure covers the installation of additional power circuits, socket outlets, lighting, data cabling, structured cabling systems, and AV infrastructure to support the tenant’s operational technology requirements.
Plumbing and Wet Room Fitout includes the installation of additional toilet facilities, kitchenettes, break rooms, server room drainage, and any other plumbing modifications required by the tenant’s specific use.
Flooring Installation covers the supply and installation of carpet tiles, luxury vinyl tiles (LVT), ceramic or porcelain tiles, polished concrete, or hardwood flooring tailored to the different zones of the tenant’s space.
Suspended Ceiling and Lighting Fitout involves the installation of modular suspended ceiling grid systems with appropriate tiles, integrated lighting, and access panels for above-ceiling building services.
Joinery, Reception Desks, and Branded Elements includes the design and installation of bespoke reception counters, feature walls, signage, and other brand-defining elements that create a distinct identity for the tenant’s space.
Estimated Cost of Tenant Improvement Services in Kenya
| Service | Unit | Estimated Cost (KES) |
|---|---|---|
| Space planning and interior design | Per m² | 1,000 – 4,000 |
| Stud and plasterboard partition installation | Per m² | 4,000 – 10,000 |
| Glazed office partition installation | Per m² | 15,000 – 40,000 |
| Electrical upgrade and data cabling | Per m² | 2,000 – 6,000 |
| Carpet tile supply and installation | Per m² | 1,500 – 4,500 |
| LVT flooring supply and installation | Per m² | 2,000 – 6,000 |
| Suspended ceiling installation | Per m² | 2,500 – 7,000 |
| Kitchenette / breakroom fitout | Per unit | 80,000 – 300,000 |
| Full tenant improvement (turnkey) | Per m² | 15,000 – 50,000+ |
Note: Costs vary significantly depending on fit-out grade, materials specification, and the complexity of works involved. Contact Bestcare Facilities Management for a detailed scoping and quotation.
Contact Information
| Detail | Information |
|---|---|
| Company Name | Bestcare Facilities Management |
| Phone | 0709 004 600 |
| Address | Mpaka Plaza, Westlands, Nairobi |
| info@bestcareservices.co.ke | |
| Website | www.bestcareservices.co.ke |
Contact us today for a free consultation and competitive quotation for your tenant improvement project.